Meet the New Kenan and the New Monetization Realization Platform

One solution provider that stands out is Comverse, a company consistently recognized by Gartner as a leader in integrated revenue and customer management. Comverse has a rich legacy with more than 20 years of revenue management experience with the world’s top service providers and enterprises, including many Tier-1 carriers. Comverse’s new Kenan Monetization Realization Platform supports any vertical, easily scales to support start up Enterprise or those already with revenues in the billions, and can support single-day growth models for new services. Kenan is an end-to-end, complete revenue, customer, and order management suite with a modular, open architecture that allows for flexibility with a broader ecosystem and/or a best-of-breed approach.

Chances are you may be aware of Kenan, with its hundreds of global customers, but a lot has happened in the past 12 months. The robust, proven Kenan Platform can now be utilized in three variations depending on the business case: Kenan FX, the traditional on-premise option; Kenan CX, a private,customized cloud variant; or Kenan AX, a web-delivered, agile SaaS solution.

Kenan FX is an on-premise, end-to-end and modular solution that reflects the culmination of decades of evolution, experience, customer feedback, and market research. The latest release expands functionality for enterprise accounts, accommodates new billing and voucher models, and features capabilities that meet the demands of the digital and connected economy, including social media integration, data monetization, real time charging, and policy management. It also features an API set that can easily integrate into third-party systems, such as CRM. Kenan FX builds on hundreds of use cases worldwide across a broad range of verticals and organizations, including system integrators (SIs) and service providers who utilize different CRMs, and adjacent B/OSS products.

Customers are already successfully utilizing Kenan FX. Telecom Italia, for example, is consolidating its entire BSS ecosystem onto Kenan FX to leverage dramatic improvements in time-to-market and operational improvements. Like many legacy service providers, Telecom Italia’s infrastructure was complex, and serial custom development projects constrained the rollout of new services. Gianluca Pancaccini, Telecom Italia Chief Information Officer, said the system consolidation onto Kenan FX will help Telcom Italia capitalize on new business opportunities while simultaneously lowering costs.

Kenan CX brings the power of Kenan billing and revenue management to the cloud in a fully virtualized and customizable solution that can function in the Comverse cloud or a customer’s private cloud. This true carrier-grade offering combines the core Kenan FX framework architecture with an extensive cloud framework and features pre-integration with Salesforce. Like Kenan FX, Kenan CX also includes an API set to integrate into any third-party solution, from CRM to CEM.

In keeping with the dynamic nature of the digital economy, customers expect services that are delivered as a subscription, per usage, or any combination of billing type and scenario. Kenan CX provides a flexible service framework accessed via the Web that enables enterprises to design and deliver products and services exactly how their customers prefer.

With Kenan CX, Comverse has taken into account the rapid movement of digital services into new markets. Consider verticals such as utilities, gaming, cloud services, banking, and content: each industry has its own unique privacy and regulatory environment. There is no one-size-fits-all approach in the cloud. Kenan CX enables enterprises to customize and deliver products and services to meet customer demand—as a subscription, per usage, or any combination of billing types and scenarios. As a solution, Kenan CX offers shared or dedicated service environments to support and flex with the needs of any vertical and capitalize on the flexibility, customization, and security of the private cloud.

“Kenan CX is positioned to further drive enterprise growth by powering subscription and recurring plans, usage-based and hybrid billing for any combination of products and services with best-in-class customer care, order fulfilment and more,” explained Raman Abrol, SVP, Managing Director, Comverse Enterprise and Cloud Billing Business Unit.