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KnowledgeCast Webinars
On-Demand Webinars
Transitioning to AI Operations

Featuring:

AIOps platforms leverage big data, machine learning, and analytics technologies to improve IT operations functions (monitoring, automation, and service desk). The objective is to analyze all relevant data (real-time and deep) so that problems can be prevented or resolved quickly without or with minimum human intervention. This webinar explores machine learning and its application to AI-driven operations. It examines specific use cases and demonstrates how machine learning is used to uncover anomalies in the network and infrastructure that would be extremely difficult or impossible to detect using legacy tools. Register today to listen to the discussion and Q&A session on-demand.


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The Impact of Transformation

Featuring:

The technical landscape is changing, and systems are struggling to keep up. Networks are rapidly becoming software defined, hybrid cloud deployments are becoming commonplace, billions of IoT devices are coming online, and emerging technologies, such as blockchain, artificial intelligence and predictive analytics, are being increasingly leveraged – out of shear necessity. This webinar features a dynamic panel discussion with the industry’s leading experts who discuss the technology, trends, and impact this shift is having on operators and enterprises. Register today to listen to the discussion and Q&A session on-demand.


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The Network Transformation Imperative

Featuring:

Join us for the largest and most dynamic panel discussion on network transformation to take place to date. This unique session features a broad panel of the industry’s leading experts to discuss network transformation drivers, challenges, and key technical considerations. This discussion also highlights the perspectives of Telefonica and Telstra, the state of standards from the ETSI NFV Chairman, and Digital Transformation survey results from ICT Intuition. Register today to listen to the discussion and Q&A session on-demand.


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Agile Architecture for Digital Innovation

Featuring:

This on-demand panel discussion highlights how service providers can compete with web-scale cloud providers and thrive in an era of digital disruption, by boosting Agility and investing in development models that expedite speed-to-market and time-to-monetization for higher volumes of complex services.


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How to Leverage Pipeline's Services

Featuring:

This on-demand webinar highlights how you can leverage Pipeline to expand your brand, establish thought leadership, and generate tangible return on your marketing investment. This webinar also features a powerful customer testimonial demonstrating how Pipeline helps its customers generate millions of dollars in new revenue and other benefits.


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Enabling Closed-Loop Assurance through Real-Time Analytics

Featuring:

One of the advantages of software-defined networking (SDN) and network functions virtualization (NFV) is the ability to modify the network on the fly. A closed feedback loop between the service assurance solution and the orchestration system enables network self-healing and self-optimization when providing mission critical services. By identifying performance issues we can take immediate action to solve problems or improve service reliability, thus reducing mean time to repair (MTTR).

In this webinar, and its associated whitepaper, we go deep into these aspects of how real-time analytics are crucial to enable closed-loop service assurance in your SDN or NFV solution. The webinar will provide you with ideas on how to optimize your service assurance platform.


Speakers:
Jose Anes
Product Manager - Analytics
EXFO

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Monetizing the Internet of Things

The Internet of Things (IoT) is projected to hit $8.9 trillion (yes, trillion!) in annual sales by 2020. New pricing schemes that leverage IoT’s data centricity mean big shifts for sellers who must respond to unprecedented demand for usage and pay-as-you go models. These shifts promise to be as big as the ones caused by the IoT itself. The companies that win will monetize everything to maximize the Monetization of Things (MoT). Getting it right from the “get go” will be imperative. In one hour, you’ll learn imperatives to thrive in this new age including:

  • How to Monetize the IoT (MoT)
  • Key capabilities for MoT, including consumption data considerations
  • Designing a high performance infrastructure
  • Why speed matters now, more than ever
  • Case studies from companies that are leading the way


Speakers:
Brendan O'Brien
Co-founder and Chief Evangelist
Aria Systems

Scott Peterson
Director of Government Affairs
Avalara, Inc.

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Bend or Break? Billing for B2B IoT

By attending this webinar you’ll hear from Numerex and LogiSense on the new demands IoT will place on pricing and billing, including:

  • Required agility necessary to manage the nuances of IoT business models
  • What end-to-end solutions mean to your company and why they matter
  • The impact of convergence on your offerings
  • True impact of "cost of ownership"


Speakers:
Steven Baker
VP Product Management
Numerex

Flavio Gomes
CEO
LogiSense

Ricky Gill
Product Manager
LogiSense

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Leveraging a Multi-Partner Model
to Achieve Great Customer Experience

CEM in Multi-Partner Environments

By attending this webinar you’ll hear from ViaSat and COMARCH on how to achieve great customer experience management in multi-partner environments, including:

  • How to define Customer Experience in the telecom industry
  • The tools and methods to improve service quality
  • The elements service providers should outsource and which should they should not
  • The tools that service providers can leverage to manage many partners and subcontractors in large areas
  • The customer responsibility in the service delivery chain


Speakers:
Brian Crouthers
Director of Field Operations
ViaSat Communications

Robert Hess
Field Operations Manager of Systems and Support
ViaSat Communications

Szymon Uczciwek
Consulting Dept. Manager (Field Service Management)
COMARCH

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A Realtime OSS-based SDN Approach

Featuring:



A Realtime OSS-based SDN Approach

In this dynamic webinar you’ll hear from Axel Clauberg, who is responsible for Deutsche Telekom's IP Architecture and Designs for fixed and mobile networks. Mr. Clauberg is an outspoken advocate for the standardization of real-time OSS, and will reveal critical information for Network Equipment Providers, Service Providers and Systems Integrators. This webinar will demonstrate the importance of leveraging IETF standards of NETCONF and YANG, which can provide enormous cost savings, innovation benefits and vendor flexibility for Service Providers.

Speakers:
Axel Clauberg
VP, Aggregation, Transport, IP (CTO-ATI) & Fixed Access (CTO-FIA)
Deutsche Telekom

Håkan Millroth
CTO
Tail-f Systems

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Operational Intelligence for
superior Customer Experience in All-IP networks

Featuring:

Leverage real-time operational intelligence and deliver excellent Customer Experience in all-IP communications networks

Increasing numbers of Service Providers are moving to IP communications to improve productivity and workforce mobility, streamline infrastructure, and reduce operational expenses.

The new IP-based communications networks present different challenges than traditional circuit-switched voice networks to guarantee high quality of service and deliver superior customer experience.

Join this free webinar from Oracle Acme Packet and Pipeline and learn how to:

  • Quickly identify customer issues by effectively monitoring your IP networks
  • Rapidly respond to poor service experience by proactively reaching out to your customers
  • Efficiently deliver superior services by optimizing your IP networks

Speakers:
Andrea Canessa – Director, Solutions Marketing, Oracle Communications
Renuka Prasad – Product Management Director, Oracle Acme Packet

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Assuring Service Performance
in Your Software-Defined World

Featuring:

Enterprises, service providers, and government agencies are all moving to virtual data centers, or cloud architectures, or the new Software Defined Data Center (SDDC), to obtain the well-documented benefits of agility, efficiency, and cost control. But the move to these dynamic, software-defined architectures is creating new challenges for the management teams who are responsible for ensuring service availability and performance to the business. During this webcast, you will hear Rick Walsworth, EMC’s SDDC Product Director, and Tom Hayes, EMC Service Assurance Product Director, discuss the challenges and approaches to managing these new IT environments.

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Fraud Management for
Next Generation Networks

Featuring:

Telecommunications fraud is a significant concern for communications service providers. It robs carriers of revenues, consumes valuable network resources without remuneration, and leads to customer disputes and churn. A 2011 Communications Fraud Control Association (CFCA) survey estimates global telecommunications fraud loss at $40.1 Billion (USD) or nearly 2% of worldwide telecom revenues.

With the advent of VoIP-based next generation networks, communications service providers and large enterprises are vulnerable to a wide array of increasingly sophisticated attacks. While dealing with the risk of fraud can be daunting, new tools for protecting from and preventing fraud are emerging that offer large operators the ability to protect themselves, protect their customers, and offer differentiate themselves from their competition.

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Transforming the Telecommunications
Enterprise through Agility

Featuring:

In this webcast you will learn how IBM Rational addresses this balancing of business and IT strategies, through an agile collaborative platform which contains key telecommunications industry standards from the Telemanagement Forum (TM Forum) that CSPs can use to plan, optimize, and integrate key operation and business support systems (OSS/BSS) in order to meet the demand of next generation networks.

Speaker:
Charles Rivet, Industry Offering Manager for Telecommunications, IBM

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Big Opportunities from Big Data

Featuring:

Communications Service Provider strategies for managing the business side of Big Data will include new approaches to intelligent transaction processing, operations and automation, and actionable customer analytics. This webinar discusses the CSP evolution and explores recent case studies to provide a glimpse into the Big Data future.

Speakers:
Monica Ricci, Director, Product Marketing, CSG International
Jennifer Fellows, Vice President of Product Management, CSG International
Dan Smith, Chief Architect, Quaero

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Monetizing 4G Services:
Telecom Operator Survey Analysis

Featuring:

How will you monetize your 4G network?

This webinar will present the results of an exclusive new survey of Telecom operator plans for turning 4G's promise into long-term and sustainable profits. You will learn what's occurring in the industry and key steps to take to mitigate risks and create revenue.

Speakers:
Greg Coogan, Senior Marketing Manager (Convergys), Tony Jackson, Director, Telecoms Solution Strategy (Convergys)

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The BUSINESS CASE FOR
POLICY AND CHARGING CONTROLS

Featuring:

This webinar examines how operators can optimize network resource utilization whilst generate new revenue streams and a highly personalized experience by using Policy and Charging Controls.

Speakers:
Ed Finegold (Pipeline), Cameron Dunne (Openet), Dennis Fiore (Cisco Systems)

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