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Automation is the Key to Realizing
the Full Potential of 5G


Service assurance combined with automation provide operators with the tools to manage network expansion and additional network complexity with the same resources they have today.

Organizational Culture

Automation requires a change of culture within operators. Operations teams are used to working on live networks: they deploy the network, test it, set it live, and deploy the fixes on the network while it is running.

Operators need to adopt a more developer-centric mindset. Actions needed to fix an issue need to be developed and then tested repeatedly until the operations team is 100 percent sure that that the solution can be reliably activated in the network without setting off a chain reaction of other issues. This is not the way most operators currently work.

Many 5G MANO solutions have been up and running in labs for six or seven years. Orchestration works well and can deliver tangible benefits to network management. However, there are currently few, if any, live dynamic network slice deployments “in the wild.”


Figure 3 Management and Orchestration (MANO)
click to enlarge

Hesitancy about whether automation is ready to deliver x9s reliability has contributed to the slow commercial deployment to date. Limited supply of standalone-compatible devices has also held back R&D into new use cases.

AI & ML

Artificial Intelligence (AI) and Machine Learning (ML) are currently rarely out of the news. ML could become an incredibly powerful addition to automation by extracting extra insight from the multiple data streams collated by service assurance from across the network.

ML based on neural networks brings great potential to monitor networks: 90-97 percent reliability of predictions and anomaly detection is way above current capabilities.

This, paired with ML based on scripting with 100 percent reliability in execution, has immense potential and can enable faster and effective future network management while maintaining cost control.

Conclusion

There is no business case for making changes to a core network to serve a niche market. The full potential of 5G rests on the ability to support masses of niche use cases efficiently.

Service assurance combined with automation provide operators with the tools to manage network expansion and additional network complexity with the same resources they have today.

Better coordination between ETSI, 3GPP, and TMF could enable ZSM to realise massive benefits by standardizing integration and interactions between all NFV applications. 

By the time ZSM releases mature enough, the OSS environment will be ready, and devices will be available to incorporate 5G SA into diverse consumer and industrial equipment, systems, and services. This is when the high bandwidth, ultra-low latency, and massive machine communications of 5G will unleash new business opportunities for operators. 



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