Technology Industry News

Qualtrics and SAP will use artificial intelligence to bring more empathy into the contact center.

than ever before. 5G use cases made headlines, too. Nokia and the University of Technology Sydney have launched the world’s first private wireless and 5G connected digital microbrewery. It utilizes a cloud-based digital twin of an actual brewery to optimize the brewing process. In Turkey, Turkcell and Ericsson have successfully performed the first industrial use case demonstration of Autonomous Mobile Robot Safe Crossing. 

VIAVI released new industry data in its The State of 5G Report that tallies the number of cities globally with 5G networks—1,947. Despite the pandemic, 5G cities came online at a rate of nearly two per day, with the addition of 635 new 5G cities in 2021.

To continue to advance 5G, Nokia and T-Mobile announced they will work together to develop 5G private mobile networks and hybrid mobile networks. Celona introduced the first 5G LAN intelligent routing capabilities for private cellular networks. This technology makes it possible for private 4G and 5G networks to address secure connectivity for a new generation of use cases, from automated mobile robotics to computer vision.

In 5G field trials news, Vodafone Idea and Ericsson announced achieving a technology milestone during the ongoing 5G trials by demonstrating a peak download speed of 5.92 Gbps.

A successful trial on Deutsche Telekom's 5G-enabled network could pave the way for major advances in sustainable mobile site operations through the use of renewable energy. The joint Ericsson and DT initiative has transformed a live radio site using a management solution to efficiently harness solar and wind energy while optimizing power supply and demand.

Security news

Two new studies reveal how industry leaders feel about security. While the world’s CISOs spent 2021 coming to terms with new ways of working, many now feel much more in control of their environment. According to research from Proofpoint, 48 percent of CISOs feel that their organization is at risk of a cyberattack in the next 12 months, down from 64 percent last year. Aqua Security’s new research shows that nearly 70 percent of CISOs believe open-source security solutions provide a faster way to secure their environments, including access to the best and most current innovations in cloud security.

Nokia announced the launch of its Advanced Security Testing and Research Lab, located in Dallas, Texas—the first end-to-end 5G testing lab in the U.S. focused solely on cybersecurity.

Innovatrics and Blaize announced a technology partnership to deliver ready-to-use facial recognition solutions designed for access control and public security applications leveraging SmartFace Embedded and Blaize edge computing devices.

Palo Alto Networks urged the industry to move to Zero Trust Network Access 2.0, the foundation for a new era of secure access. ZTNA was developed as a replacement for virtual private networks when it became clear that most VPNs did not adequately scale and were overly permissive. Cloudflare announced it has joined the EU Cloud Code of Conduct General Assembly to help increase the impact of the trusted ecosystem and encourage more organizations to adopt GDPR-compliant cloud services.

IoT news

In IoT news, Thales announced the new Cinterion MV32 modem card that makes it quicker and easier for manufacturers to build and maintain resilient, high-performance 5G devices that will transform everyday life in the years ahead. Senet and Ready Wireless announced a partnership to deliver end-to-end enterprise and municipal IoT solutions combining Ready Wireless’ IoT application management and data visualization platform and Senet’s carrier-grade LoRaWAN network. The launch of WANdisco Edge to Cloud made possible a first-of-its-kind solution that directly connects IoT data storage with cloud-based AI, machine learning, and analytics applications, allowing every sensor-generated data point to add business value and be monetized.

AI news

Qualtrics and SAP will use artificial intelligence to bring more empathy into the contact center. Via a new integration that brings Qualtrics XM Discover’s AI and machine learning capabilities into SAP Service Cloud, customer service teams will be able to better resolve customer issues, increase resolution rate and improve customer satisfaction. In other AI news, AMP Robotics will automate sorting in recycling facilities using AI.


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