Amdocs Announces Expansion of its eSIM SaaS Platform with Support for Rich Communication Services and Firebase Cloud Messaging on Android

Amdocs announced that its eSIM Cloud platform has reached RCS compliance for Android, accelerating the adoption of advanced messaging capabilities for Android. 

Amdocs Entitlements Server, part of the award-winning Amdocs eSIM Cloud, is now integrated with the Google Configuration Server, enabling advanced messaging capabilities like Rich Communication Services, VoIP, and VoWi-Fi services between devices. Amdocs eSIM Cloud’s also supports Google Cloud’s Telecom Subscriber Insights-based eSIM activation, subscription transfer, and integration with wearable devices. ACS manages and configures devices on the network, automating firmware updates and security patches.

Aligned with Amdocs' strategy of advancing digitalized and frictionless eSIM experiences across devices and operating systems, the collaboration with Google builds on the previously announced effort to simplify eSIM using Google Cloud. Service providers using the Amdocs eSIM Cloud benefit from enhanced experiences, leveraging the platform's rich capabilities, such as orchestration, fraud prevention, and error handling. 

eSIM Cloud integrates with service provider IT and network systems, ensuring a smooth and efficient onboarding process. The eSIM activation process is fully automated and intelligently managed to reduce the time and effort required for customers to get connected. With remote provisioning, customers can activate their mobile devices seamlessly. 

"Our collaboration with Google Cloud and Android represents another important step towards removing the friction from connectivity," said Anthony Goonetilleke, Group President of Amdocs Technology and Head of Strategy, Amdocs. "By integrating with Google Configuration Service (ACS), the eSIM Cloud Platform supports the next generation of messaging capabilities, helping ensure service providers around the globe to are able to meet rapidly evolving customer demands, including providing seamless connected experiences."  

Source: Amdocs media announcement