From Telco to Techco: Enabling
the Next Generation of Digital Services

By: Nick Rowan

The rise of IoT networks and systems, as well as AI and cloud computing, has meant the global telecoms sector has needed to adapt rapidly. As such, it is undergoing one of the biggest transformations since Roberts, Kahn, and Cerf’s creation of TCP/IP. The advances made in digital technologies, coupled with the rapidly evolving nature of customer demands, has put significant pressure on telecom network companies, with a need to create faster networks that have the low latencies needed for gaming, robotics, smart electricity grid control, financial trading, and more…

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GenAI Automation Navigation

By: Mark Cummings, Ph.D.

There are some guidelines that can be helpful to business leaders making decisions in this difficult environment. Five sets of guidelines can help business leaders make good decisions. They involve: avoiding all-or-nothing reactions; deciding if your business has to be an early adopter; paying close attention to the GenAI maturation curve; using an innovation funnel to select applications that fit the current maturation curve situation; and taking care of your employees so that they can take care of your business…

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How to Seamlessly Manage
Broadband Rollouts

By: Stefanie Siegle

As communities worldwide continue to prioritize broadband expansion, service providers are under immense pressure to deploy networks efficiently while optimizing resources and ensuring long-term scalability. The increasing demand for high-speed internet, driven by digital transformation and government-backed initiatives, has made broadband rollouts more complex than ever. Broadband expansion projects involve multiple stakeholders, evolving regulations, and intricate network infrastructures, therefore managing these deployments effectively requires a strategic approach…

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Accelerating Broadband Efficiency
by Simplifying B/OSS Transformation

By: Scott St. John - Pipeline

Being a Communications Service Provider (CSP) is an incredibly complicated business. Typical broadband operations can incorporate a proliferation of devices, service packages, network technologies, and support systems.  In fact, a single service provider may have hundreds, if not tens of thousands, of intertwined systems. All of which need to operate harmoniously to meet customer demands. I’ve seen the system maps. They’re not pretty. Add to that an environment of constantly and rapidly evolving underlying technologies, mergers, acquisitions, regulatory frameworks, and things can get really ugly, fast…

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Creating Cognitive Entanglement in DT
A Scientific & Technical Basis for the Creation of Human-AI Work Models

By: Dr. Marty Trevino

In Digital Transformation (DT) discussions, Artificial Intelligence (AI) often receives disproportionate ‘low-resolution’ attention from casual observers. DT leaders frequently find themselves compelled to respond to variations of the question, “How are you leveraging and integrating AI?” Observed implementations of AI models in organizations reveal significant technical challenges from engineering and creative production perspectives. Consequently, creating human-AI pairing models yielding more than incremental improvements has remained elusive…

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How to meet customer expectations in
the fast-paced mobile market

By: Mark Taylor

In the fast-paced world of mobile communications, standing still is not an option. Today’s consumers are tech-savvy, time-conscious and have zero patience for clunky experiences. They expect everything to work - fast, seamlessly and without a second thought. With competition fiercer than ever, mobile providers are under serious pressure to keep up. Those who can’t deliver smooth, customer-first digital experiences risk being left behind by brands that move faster, listen better and build smarter…

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Embracing Autonomous Networks
The Road to Level 4 Autonomy

By: Aaron Boasman-Patel

The global telco industry stands at the cusp of transformative change driven by autonomous networks; networks capable of operating, healing, and optimizing themselves with minimal human intervention. For Communications Service Providers (CSPs) looking to both streamline their operations and unlock growth through new services, achieving ‘zero-touch, zero-wait, zero-trouble’ operations is no longer aspirational, it's essential. Autonomous networking represents a fundamental shift from manual and reactive processes towards predictive, real-time, and self-managing networks…

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Harnessing AI for Digital Transformation
and Cloud Innovation

By: Pat Doran

AI is revolutionizing digital transformation, reshaping how businesses develop software, manage security, and optimize cloud services. By automating complex processes and enhancing decision-making, AI-powered solutions enable organizations to innovate faster, reduce operational risks, and focus on strategic growth initiatives. From AI-driven software development to advanced cloud services, the integration of intelligent technologies is driving efficiency, security, and scalability. AI-Powered Software Development: Driving Efficiency and Innovation The infusion of AI into software development is accelerating the creation of smarter, more adaptive applications…

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Business Internet Has Come of Age.
5 Ways SMBs Can Reap the Benefits

By: Art Nichols

The cloud. Artificial intelligence. Cutting-edge software. We’re witnessing a democratization of technology whereby enterprise-grade solutions like these that were once reserved for large companies are now affordable for and accessible to smaller and mid-sized businesses (SMBs). That’s certainly the case with network communications infrastructure, where the emergence of a new class of SMB-tailored internet solutions marks a coming of age for sophisticated yet streamlined and cost-effective connectivity options…

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Letter from the Editor - May 2025

By: Scott St. John - Pipeline

There was a time when transformation was a choice. When it was an opportunity to modernize, improve, or innovate at your own pace. But that time has now passed. The world is no longer changing gradually. The pace of change is accelerating rapidly and increasing exponentially. And it’s not just technology that’s changing. The entire global infrastructure is in flux with economies, supply chains, labor markets, and even geopolitical alliances making significant shifts that are difficult to predict…

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IT & Telecom Industry News

By: Thomas Board - Pipeline

This month’s news roundup showcases major advancements and partnerships across automation, AI, network infrastructure, IoT, and cybersecurity. Our summation highlights how these developments are driving innovation and shaping the future of enterprise and communications technology. The month’s top industry news stories are summarized below. To view current breaking news in real-time, visit Pipeline’s News Center, follow Pipeline on social media, or subscribe to receive our weekly industry enterprise and communications technology news summary…

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