By: Manjeet Dhariwal, Dan Wagner
Service delivery today is virtually instant. You can place an order on Amazon with the click of a button and a drone delivers it to your doorstep in about an hour. Piping hot pizza in under 30
minutes. Groceries, same day. We no longer need to wait or go out shopping for virtually anything. Today’s customers expect a seamless, real-time experience that they control. They know what they
want, and they want it as close to now as possible. Customers gravitate toward a robust self-service experience and quickly abandon brands that can’t deliver…
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By: Vito Mabrucco
Data-driven economies are racing toward a cliff. Investments in digital transformation continue to grow, yet up ahead are limits to transport capacity and computing power. These constraints
include the demise of Moore’s Law and data infrastructure that is hampered by bottlenecks, scaling issues, and high energy consumption. Fortunately, many service providers and technology vendors
are aware of this situation. A large number agree that one way to bridge the looming chasm is with photonics. This article reviews one industry-driven approach and illustrates its capabilities
through three reference models…
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By: Ryan Gold
We are nearing the end of a full decade in which the telecommunications community has been talking, experimenting, and failing with digital transformation initiatives. An entire industry that
used to be at the forefront of innovation is quickly becoming a commodity, providing basic connectivity services. The old model of monetizing messaging, minutes, and data has been undermined
by Over-the-Top (OTT) applications that provide similar services, but with better experiences at a lower cost and often for free…
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By: Steve Smith
Deploying fiber infrastructure in a new area is a complex endeavor that presents internet service providers (ISPs) with an array of challenges in the form of inquiries from both the community
and potential customers. This can range from confusion to fear of the unknown, and it is easy for the public to balk at the important early stages of deployment in a new market. As the digital
landscape continues to evolve, it becomes increasingly crucial for an ISP to not only provide reliable connectivity, but also to take proactive steps to educate users on safe and efficient internet
usage…
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By: Chris Bastian
Our industry is in a period of intensive change, not just technological, but also from the customers’ experience. Since the inception of broadband service over cable, the charge has been for
higher and higher speeds. Today, the customer expects much more: higher speeds, yes, but also high reliability, tight security, and low latency. These are the pillars of the 10G Network. Operators
have a variety of tools at their disposal as they build out next-generation networks. As the HFC network is being readied for the launch of DOCSIS® 4…
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By: Craig Thomas
The number of high-bandwidth applications, such as video streaming, remote working, and gaming, have multiplied within the home. In turn, broadband service providers have been called upon to
differentiate their service offerings and effectively deliver a high-quality broadband experience for the end-user. Many service providers are ready to move beyond reliable connectivity and speed.
They are collaboratively turning their attention towards the adoption of broadband value-added services (VAS) to enhance the customer experience…
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By: Prayson Pate
Consumers want faster internet, and that means fiber to the home. Service providers are answering this demand with gigabit passive optical network (GPON) technologies. GPON is fast and
inexpensive. But internet access is about more than speed. It’s about the entire user experience. Here’s my personal fiber broadband journey, along with some lessons for service providers.Lesson 1:
You Never Get a Second Chance to Make a First ImpressionI was all ready to move away from cable broadband to fiber…
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By: Jade Kerr
With the ubiquity of IP networking, innovative approaches aimed at improving network resiliency, scalability, security, performance, and cost efficiencies have become a central focus of
Internet Service Providers (ISPs). One area of innovation influencing how ISPs are architecting their networks is making the strategic shift from large Points of Presence (PoPs) to deploying Access
PoPs as a more effective and efficient design. This new concept not only bolsters network resilience, but also reduces operational costs, offering a win-win solution for ISPs and their
customers…
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By: Khalid Raza
Since the public internet was first introduced in 1995, two metrics have grown exponentially: The importance of internet reliability and the complexity of the internet. Of course, complexity
works against reliability. As a result, we’ve been engaged in an arms race since 1995. Every time the internet became more complex, we had to work harder to keep the internet reliable. Here is some
context. In 1995, there were 16 million users on the internet. (Remember, the public internet grew out of the private Arpanet, so there was an existing set of users from day one)…
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By: Jonathan Candee
In many markets, streaming media has overtaken traditional TV broadcasting in minutes consumed, with audiences embracing expanded choice and accessibility across various devices. However, one
constant amidst this transition has been an unwavering desire for quality. Despite most streaming content being transmitted over the unpredictable terrain of the Internet — an unmanaged network
fraught with potential issues — viewers still insist that online video perform with the flawless operation and visual clarity offered by broadcast television delivered via cable, satellite, and DTV
providers…
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By: Scott St. John, Pipeline
The network is a funny thing. But what is it? Few words have so many different definitions. If you were to ask 10 different people, you would likely get 10 different answers. Some you ask may
say it’s connected things, such as computers or devices. Some may say it’s the connectivity layer. Some might talk mobile and RAN, and some may say cloud. Others may go off on quantum, neural, or
semantic tangents. Your IT guy may say Ethernet, LAN, or WAN. If you asked your dad over the holidays, he probably droned on about his cable service and Wi-Fi router…
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By: Thomas Board, Pipeline
2023 has officially wrapped up but the festive season is still brimming with telco news. We’ve seen a plethora of 5G stories and some impressive collaborations in the markets, plus stories
about AI helping to make advancements in the cybersecurity space. This month’s top industry news stories are summarized below. To view current breaking news in real-time, visit Pipeline’s News
Center, follow Pipeline on social media, or subscribe to receive our weekly telecom industry news summary. Network & 5G News We’ll start 2024’s news roundup on the theme of our current Mobile
and Wireless issue…
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