By: Tim Young
Let’s start with two things you already know: (One) The digital business model has exploded in recent years, and (Two) the spoils of that massive growth has largely eluded the communications
service providers that enabled the revolution to take place. We know that OTT offerings have soaked up most of the profit, and have undercut content offerings from CSPs. According to a report
released earlier this year by Accenture and the World Economic Forum, communications ARPU has declined by between 13 and 36 percent since 2012, across all regions…
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By: Scott St. John - Pipeline
The industry is expanding at an unprecedented pace and showing no signs of slowing. In fact, it would seem the pace is accelerating particularly in key areas such as big data, customer
experience management, security, and artificial intelligence technologies. Companies, and investors, are rushing to seize these emerging market opportunities. Pipeline had a chance to meet with
many of these companies at Mobile World Congress 2017 in Barcelona last month. But one company is doing something different and stands out from the crowd…
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By: Nancee Ruzicka
As the world goes digital, the role of Digital Service Provider (DSP) becomes decidedly different than that of a traditional communication service provider (CSP). Moving up the value chain to
deliver the end-to-end, “put together” digital services that both businesses and consumers are demanding requires a cultural and operational shift that encompasses everything and everyone from the
core of the network to the partners providing applications and content. Numerous studies report that only 10-15 percent of digital services revenue will come from connectivity which makes the
transition from CSP to DSP a necessity to protect and increase revenues…
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By: Dinesh Dhanasekharan
2017 is becoming the year of software-defined networking (SDN) and network function virtualization (NFV). Boosted by early adoption from carriers such as AT&T, communications service
providers (CSPs) are beginning to ramp investments in the NFV and SDN ecosystems to the tune of $158 billion by 2021, according to research firm Technology Business Research. The move to a more
virtualized, cloud-based network architecture is seen by some as the first layer of the Digital Transformation, where a more open, flexible architecture includes tools such as data analytics and
automation…
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By: Cody Bowman
Picture this: Two roads diverge in a wood. One signpost reads, “Customers.” The other reads, “Service.” Unlike the sorry traveler in that Robert Frost poem, telcos must find a way to travel
both. The journey to digital transformation is fraught with peril and metaphors, but practically speaking, it comes down to those two factors: customers and service. Telcos must change the way they
interact with and serve customers, while also developing and delivering new types of digital services, in ways that are both convenient to the consumer and economical to the operator…
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By: Bejoy Pankajakshan
The telecommunications industry is going through a period of radical transformation. The 3rd Generation Partnership Project (3GPP) 3GPP/3GPP2 specifications enabled standards compliant networks
that transmitted voice, data and video within very closed systems. Ten years ago, customers were served by the phone network for voice, accessed data via WAN or LAN, and it was the broadcast
networks which carried video. The era of mobile broadband, however, has created tremendous opportunity to provide a broader range of enhanced services to their customers via new and consolidated
technology…
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By: Wesley Hicks
Service providers are seeing an explosion in the growth of IP based video services in their networks. Driven by increasing demand for online content sources such as YouTube, HBO GO or the
NFL Network and by the emergence of 4K HD content, their networks have seen a 3-fold growth in IP based video traffic from 2014 to 2019. According to Cisco's Virtual Networking Index, IP
video, which consists of both IPTV services offered by the communications service provider (CSP) and over-the-top (OTT) video offered by third party content providers, is now projected to make up
as much as 84 percent of all consumer IP traffic by 2019 with OTT expected to be around 83 percent of that number…
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By: Mark Cummings, Ph.D.
It has been many years now since the concept of telecommunications transformation emerged, and yet we seem to be having a hard time getting there. Looking at the last time such a
fundamental change was made leads to the conclusion that to achieve transformation, telecommunications companies (Telcos) need to learn to do business with small innovative technology start-up
companies and to use business cases to help all portions of their companies to understand the need to implement the resulting innovative technology…
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By: Chad Dunavant
Digital transformation has introduced a whole new caliber of connectivity to consumers’ daily routines. Amazon’s Alexa can pull up a recipe for the buffalo dip your best friend texted you
about, turn on your oven for the dip preparation – and then order you an Uber so you can bring the delicious end-result to your friend’s house before half-time of tonight’s game. Once your Uber
arrives, you can stream the nail-biting game on your smartphone, picking up from the exact second that you stopped watching on your TV…
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By: Tim Young
“I take pleasure in my transformations. I look quiet and consistent, but few know how many women there are in me.”― Anaïs Nin Fact: in the bustling world of technology, media, and
communications, CSPs aren’t the sexy companies. Device manufacturers, app developers, content producers, and lots of other kinds of companies get the great headlines and the popular booths at MWC
and CES. They’re the well-lit actors treading the boards in front of adoring audiences. CSPs, more often, are the stage managers, the lighting designers, and the guys pulling the ropes to raise and
lower the curtains…
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By: Jim Schakenbach
The last month of the first quarter saw big changes underway across the telecom industry. Global connectivity continued to make great strides and the drive to establish new standards kept pace
to ensure seamless integration of new systems, devices, and networks. The Internet of Things continued to dominate industry news as the millions of devices getting connected turn into billions – an
industry unto itself growing at an annual pace well into the double digits. And who can forget the government? The FCC and its position on regulations continued to evolve as the new administration
in Washington gradually takes shape…
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