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By: Jesse Cryderman

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By: Jesse Cryderman

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By: Becky Bracken

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Standards and Frameworks: Lean and Mean OR Fat and Juicy?Collective groan. In trying to keep up with the pace of technology evolution and agile development, when one hears standards, one automatically thinks pointless bureaucracy. And frameworks? Useless job aids.But in needn’t be that way. It can’t be that way. In our increasingly connected world (a la apps, M2M, etc), standards and frameworks are ever more critical. They are easily the fastest way in which an independent capability becomes interoperable with the supporting infrastructure…

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Five steps to a better customer experience

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Connecting people, places and things, smart city infrastructure and the IoT will secure an inclusive, sustainable and resilient future for humanity. Frost & Sullivan predicts that in two years smart cities will become a $1.5 trillion global market. The business consulting and market research firm identifies eight key factors that characterize smart cities, including smart governance, smart energy, smart building, smart mobility, smart infrastructure, smart technology, smart healthcare and smart citizen…

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As busy as global telecom giant BT Group was back in 2019, launching new business and consumer offerings around 5G, the cloud and other technologies that were emerging back then, the company was also coming face-to-face with the shortcomings of its own business processes and technology infrastructure. Thus was born the company’s Making Finance Brilliant initiative, a massive behind-the-scenes effort to modernize and streamline its finance operations. Mission accomplished. Four years later, the initiative, which entailed replacing 11 disparate legacy systems with a single enterprise resource planning (ERP) platform based in the cloud, had yielded a wide range of benefits, including a 30% improvement in operational cost efficiency, the ability to close the books 40% faster every month, increased productivity and deeper insights to inform business strategy…

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