Walmart GoLocal and IBM Collaboration Makes Last-Mile Delivery Easier for Retailers

Walmart GoLocal and IBM announced the integration of Walmart GoLocal into IBM Sterling Order Management, combining a leading order management platform with last-mile delivery. IBM retail clients that sign up with Walmart GoLocal can now quickly integrate Walmart GoLocal's suite of last-mile delivery solutions into their business system.

Last-mile is often considered the most difficult and costly step in the supply chain, and can be further complicated by rising consumer expectations around shortened delivery timeframes. Walmart GoLocal offers a full range of last-mile solutions to any retailer looking to improve their last-mile delivery and better serve their customers.

The new collaboration aims to simplify the operational workflow for IBM clients looking to partner with Walmart GoLocal for their deliveries. When an order is placed and ready to ship, IBM’s order management system allows for the selection of a delivery service provider, now including Walmart GoLocal’s extensive suite of delivery capabilities including same-day, next-day, multi-day, scheduled, batched deliveries and big & bulky. Additionally, the integration is designed to be user-friendly and highly customizable, mitigating the need for extensive development or complex modifications.

“As a last-mile delivery partner built by retail, for retail, Walmart GoLocal is committed to streamlining the last-mile delivery process for our clients,” said Rina Hurst, vice president of Walmart GoLocal. “By integrating Walmart GoLocal into IBM Sterling, we’re taking convenience to the next level. IBM customers can now tap into Walmart GoLocal’s extensive last-mile delivery network and robust suite of delivery capabilities, empowering them to enhance efficiency and grow their business.”

"I'm excited to see IBM's expertise in order management and interoperability paired with Walmart GoLocal's experience and scale, driving innovation and success in inventory optimization and last-mile delivery," said Chris Townsend, global managing director for Walmart at IBM.

Source: Walmart GoLocal and IBM media announcement