Vodafone Transforms With AmdocsMWC 2026: Vodafone Germany Multi-Year Transformation reaches Commercial Launch with AmdocsMulti-year engagement accelerates the rollout of autonomous operations to improve customer experience and operational efficiency.Amdocs announced that Vodafone Germany has extended its collaboration with Amdocs to continue its transformation journey, supporting the German service provider's broader strategy to enhance the customer experience and introduce autonomous operations. The program comprises part of Vodafone Germany's wider technology investment plan as it continues to simplify its IT architecture to support a more agile, scalable operating model. The program will complete with a gradual migration over the next three years, running fully in public cloud, and utilizing GenAI tools to reduce deployment cost. Amdocs' end-to-end autonomous operations will play a central role, enabling even smarter decision-making across the commercial lifecycle. "This moment marks a pivotal milestone in our journey with Vodafone Germany as we move towards transformation completion," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "Through this partnership supporting multiple lines of business, we are enabling the modernization of Vodafone Germany's commercial operations, leveraging GenAI to embrace autonomous capabilities, and helping to deliver the levels of accuracy, speed, and experience today’s customers expect." Source: Amdocs media announcement | |