Microsoft Partners with Stellantis to Enhance CXStellantis Accelerates AI-Led Strategy and Digital Transformation Through Strategic Collaboration With Microsoft To Enhance Customer Experiences
Stellantis and Microsoft announced a five‑year strategic collaboration aimed at accelerating Stellantis’ digital transformation through the co‑development of advanced AI, cybersecurity and engineering capabilities. Building on a longstanding alliance, this collaboration will bring together Stellantis’ automotive engineering expertise, multibrand scale and global operations with Microsoft’s cloud, AI and security capabilities to accelerate stronger, more agile, more connected digital processes across its ecosystem. “At Stellantis, we have been inventing for more than 100 years with one goal in mind: creating products, services and experiences customers love,” said Ned Curic, Stellantis Chief Engineering and Technology Officer. “As AI rapidly advances, we have been early adopters across our business, from engineering and manufacturing to design and customer interaction, embedding AI directly into our vehicles, from the new digital cabin to the core vehicle operating system. Through our collaboration with Microsoft, we are accelerating our AI momentum across the enterprise, giving our teams the tools to innovate faster and deliver the products, services and experiences customers expect from us.” “Our work with Stellantis reflects a shared ambition to drive AI Transformation responsibly and securely across the automotive value chain,” said Judson Althoff, CEO of Microsoft’s Commercial Business. “By combining Stellantis’ global scale and engineering expertise with Microsoft’s trusted cloud, AI and security platforms, we are delivering real value for millions of drivers worldwide.” Faster, smarter innovation through AI and data As part of the collaboration, Stellantis and Microsoft are co‑developing more than 100 AI initiatives across customer care, product development and operations, including:
By leveraging AI‑driven insights from secure, encrypted data, Stellantis reaffirms its commitment to put customers at the center of everything it does. For example, Peugeot drivers may receive intelligent recommendations for more energy‑efficient driving in urban environments, along with proactive vehicle-health insights and feature updates designed to improve everyday usability. Stronger cybersecurity across vehicles and operations Stellantis will deploy and operate an AI‑driven global cyberdefense center spanning its IT systems, connected vehicles, manufacturing sites and digital products. This unified approach enables Stellantis to:
With this end‑to‑end approach, cybersecurity will be further embedded into every digital vehicle experience, safeguarding interactions across mobile apps and in‑vehicle services. For example, Jeep® drivers will benefit from reliable connectivity and protected data access even in remote terrain, ensuring confidence wherever their journey takes them. Cloud-driven reliability and global scale To deliver faster and more reliable digital experiences worldwide, Stellantis is modernizing its infrastructure using Microsoft Azure, targeting a 60% reduction in datacenter footprint by 2029. This cloud modernization will power a more interconnected and scalable digital ecosystem, supporting seamless delivery of digital and connected services for customers, and strengthening operational resilience across global manufacturing and logistics. Joint resourcing to accelerate priority programs Stellantis and Microsoft will continue to advance this collaboration over the coming years by working side‑by‑side and engaging Microsoft‑certified partners where specialized expertise is required. This collaborative model ensures sustained focus on Stellantis’ priority technology programs, while enabling future AI‑driven enhancements across engineering, manufacturing and supply‑chain operations. As part of the collaboration, Stellantis is equipping its global workforce with enterprise-grade AI tools to enhance productivity and collaboration. All employees currently have access to Copilot Chat, with an initial rollout of 20,000 licenses of Microsoft 365 Copilot supporting select roles. Deployment is supported by a Stellantis-dedicated training program, helping teams apply AI capabilities effectively in their daily work and deliver stronger outcomes for customers. Source: Stellantis and Microsoft media announcement | |