ISG Studies Digital Sustainability Services

ISG to Study Providers of Digital Sustainability Services

Upcoming ISG Provider Lens report will evaluate providers helping enterprises use data, AI, digital platforms to advance sustainability goals

ISG announced that it has launched a research study examining providers that deliver digital solutions and services to help organizations achieve more sustainable operations, assets and products.

The study results will be published in a series of comprehensive ISG Provider Lens reports, called Digital Sustainability, scheduled to be released in October 2026. The reports will cover companies offering services that span sustainability strategy and enablement, asset and value chain optimization, sustainable IT, environmental, social and governance (ESG) data transformation and ESG data management.

Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

Sustainability has been elevated from a secondary consideration to a core business objective as enterprises respond to changing regulations, stakeholder expectations and supply chain disruptions. Organizations are under pressure to improve resilience while reducing costs and resource consumption. They are now investing more selectively in digital capabilities that can cut emissions, optimize assets and processes, strengthen ESG data foundations and support more ethical and transparent operations.

“Enterprises are looking beyond reporting on sustainability. They need effective execution that delivers measurable business value,” said Iain Fisher, director at ISG. “Demand is rising for providers that can combine sustainability expertise with strong digital, data and AI capabilities to help turn ambitions into operational outcomes.”

ISG has distributed surveys to approximately 100 providers of digital sustainability services and solutions. Working in collaboration with ISG’s global advisors, the research team will produce five quadrants representing the digital sustainability capabilities enterprises are buying, based on ISG’s experience working with its clients. The five quadrants are:

Strategy and Enablement Services, evaluating providers that help enterprises shape digital sustainability strategies, regulatory and reporting approaches, decarbonization plans, circular operating models and transformation programs.
Asset, Product and Value Chain Solutions, assessing providers that use technologies such as AI, Internet of Things, digital twins, robotics and product traceability tools to improve operational resilience, resource efficiency and lifecycle performance.
IT Solutions, covering providers that help organizations make IT more sustainable through greener infrastructure, workplace and device optimization, software engineering improvements and more efficient AI and ML workloads.
Data Transformation Services, evaluating providers that design ESG data strategies, governance models, architectures and platform integrations to support scalable, auditable sustainability data management.
Data Management Solutions, covering providers that deliver ESG systems of record with components including calculation engines, data quality controls, reporting workflows, dashboards and managed services.

Geographically focused reports from the study will cover the global digital sustainability market and examine products and services available in Europe, the U.S. and globally. ISG analyst Matt Warburton will serve as the author of the reports.

A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as digital sustainability providers can contact ISG and ask to be included in the study.

All 2026 ISG Provider Lens evaluations feature expanded customer experience data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research.

Source: ISG media announcement

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