Insygna Publishes White Paper on Managing AI Agents as an Extended Workforce
With Fortune 500
companies projected to run 150,000 AI agents by 2028, Insygna lays out a
framework for governing them like an extended workforce.
Insygna, an AI native tech startup that is helping companies manage
AI agents like an extended workforce using their existing HR, Finance,
and Procurement processes, today published the Second Edition of its
white paper on Agentic Workforce Management (AWM).
Insygna recently won the HR Tech Europe 2026 Startup
Competition for its Agentic Workforce Management platform, and has been
shortlisted for a 2026 HR Tech Product of the Year award. Insygna will
be exhibiting at
TechCrunch Disrupt in San Francisco and HR Tech in Las Vegas, both in October 2026.
Organizations are deploying AI agents faster than they can govern them or manage their costs.
Gartner projects
that the average Fortune 500 enterprise will operate more than 150,000
AI agents by 2028, up from roughly 15 in 2025, and reports that only 13
percent of organizations believe they have the controls in place to
manage them.
The Second Edition updates the framework with the
latest market data and reflects the changing regulatory landscape,
including the European Union's June 2026 adoption of the Digital Omnibus
on AI.
AI agents are built by IT teams or employees,
purchased from AI vendors and deployed as software, yet they take
actions, make decisions, and trigger workflows without human
involvement. Once a company is running thousands of agents, they start
to resemble an extended workforce. Because organizations have spent
decades building the processes to manage employees, contractors, and
contingent workers, they already know how to manage them. The white
paper outlines how organizations can leverage their institutional
knowledge and the right AI management tools to govern this new
workforce.
Left unmanaged, this new workforce can run up
significant costs, expose proprietary data to external AI models, and
create compliance exposure in regulated functions like hiring and
finance. These are real concerns that HR, Finance, and Procurement
leaders need to address imminently.
The paper also posits a question most companies have
not yet resolved, which is who owns the agents once they go live.
Today, IT builds and deploys them, but managing them on an ongoing basis
is a business responsibility. Recently, Atlassian, Moderna, and
ServiceNow each expanded the role of their top HR executive to lead AI
workforce strategy, a signal that Agentic Workforce Management is
becoming a concrete operating decision rather than a theory. The paper
offers a step by step process for managing the AI agent lifecycle, from
purchase or development through activation and, ultimately, retirement.
"Historically, IT has been responsible for
technology, including deploying and managing AI agents. What has been
missing is how the business owners of AI outcomes inherit this extended
workforce," said Michael Beygelman, Co-Founder and CEO of Insygna. "When
a company is running tens or hundreds of thousands of agents, someone
in the business has to own how they are onboarded, how their costs are
managed, what systems and data they are allowed to touch, how their
performance is monitored, and how they are shut down. This paper is
written for the HR, Finance, and Procurement leaders stepping into that
role, and it gives them a practical way to start."
The Second Edition includes a maturity
self-assessment that scores a company across six areas of agent
governance, along with a set of priorities to help leaders sequence the
work.
Insygna is currently pre-revenue and is inviting a
select group of organizations to participate in its closed beta program
through the end of 2026.
Source: Insygna press release