Telefonica Chile and Amdocs Establish Strategic Multi-Year Agreement to Accelerate Modernization and Business Agility in Chile

Designed to simplify technology operations and increase business agility, the partnership creates a stronger foundation for innovation and long-term modernization

Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies today announce a multi-year managed services agreement with Telefonica Chile S.A and Telefonica Moviles Chile S.A., companies operated by Millicom in Chile, marking a significant milestone in the companies' strategic relationship and establishing a foundation for broader collaboration opportunities across the region.

Under the agreement, Millicom’s operations in Chile will leverage Amdocs' full-stack business support systems and operations support systems, supported by AI-driven application management, operations services and software factory expertise. Together, these capabilities will accelerate the delivery of enhancements, new functionality and change requests, help Millicom streamline technology operations, and respond more quickly to evolving business and customer needs.

"Amdocs has demonstrated strong partnership, flexibility and creativity in supporting the operation in Chile, as we continue optimizing our operations following our acquisition stake of Telefónica Chile," said Christophe Eyquem, CIO Millicom. "Through this agreement, we aim to simplify our product portfolio, improve operational efficiency, accelerate time to market, and strengthen service performance across the business."

Designed to support Millicom's long-term modernization strategy in Chile, the engagement creates a more agile operating model that simplifies technology operations, accelerates innovation, and strengthens the company's ability to respond to evolving business and customer needs.

"Millicom has a clear vision to simplify and strengthen its operations in Chile while building a more agile, efficient and customer-focused business," said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. "We're proud to support that vision by helping Millicom improve operational efficiency, accelerate innovation, and build a scalable foundation for long-term growth. Through our expertise in managed services, automation, and AI-driven operations, we're helping Millicom move faster and deliver greater value to its customers. Together, we're building a long-term partnership focused on delivering innovation, operational excellence, and better customer outcomes."

Source: Amdocs media announcement