Liberty Latin America Selects Ribbon Analytics For Comprehensive Network Monitoring And Fraud Prevention

End-to-end solution offers sophisticated analytics, state-of-the-art troubleshooting, monitoring, and automation

Ribbon Communications Inc., a global provider of real-time communications technology and IP optical network solutions to many of the world's largest service providers, enterprises, and largest critical infrastructure operators in the world to modernize and protect their networks, announced that Liberty Latin America

“We constantly strive to offer our customers the best experience, and Ribbon Analytics offers us a sophisticated set of tools to do just that,” said Gustavo Marsico , Director of Technology Strategy at Liberty Latin America . "With capabilities that include better identification, prevention of fraud attempts, voice quality awareness, and automated troubleshooting if a problem arises, we gain the data needed to manage our network to improve performance and efficiency."

Liberty Latin America leverages Ribbon's Analytics solution to develop KPIs and dashboards for third-party devices. The solution flow involves getting data from CMTS (Cable Modem Termination System) and WiFi devices, capturing this information into their NQI (Network Quality Index) and feeding it to Ribbon Analytics, which enriches the data and helps create new dashboards. control panel to monitor performance and security.

By deploying Ribbon Analytics to their network, service providers gain extensive monitoring capabilities for key KPIs and trends, as well as the ability to alert, diagnose, and resolve multiple security threats or quality of experience issues, driving visibility of the end-to-end network, improved operational productivity and incident resolution.

"Our analytics platform helps a provider like Liberty Latin America make smarter, faster decisions and better serve their customers," said Jorge Gil , Ribbon's global account manager for Liberty Latin America . “We are happy to support them as they meet their performance KPIs and keep their customers safer with automated fraud control and centralized network monitoring.”

Source: Ribbon Communication media announcement