Georgia Public Web Advances End-to-End Service Assurance Using Assure1 by Federos

Software displaces legacy fault management solutions and provides agile platform for service assurance of fiber network infrastructure

Federos, the leading provider of next-generation, service management solutions for telecommunications service providers, managed service providers and enterprises, announced today that Georgia Public Web (GPW), an Atlanta-based regional carrier, is using the Federos Assure1™ solution as its unified service assurance platform. GPW is using the agile software platform to augment its existing network management tools, including the removal of Netcool, to unify service management across their fault, performance, topology and HTML multi-tenant portal environment.

“We operate an extensive fiber network, built on a DWDM Backbone, which supports Dedicated Internet Access, Carrier Ethernet, Wavelength Services (10G to 100G and beyond), and TDM Services across SONET Rings.  The network is comprised of more than 1,000 devices and provides true physical route diversity,” said Kerry Hull, VP of Operations – CTO at Georgia Public Web. “Federos’ Assure1 simplifies the management of our complex infrastructure, while at the same time adding enhanced performance and service management. With  Assure1 we are providing our customers superior quality and reliability end-to-end.”

Federos’ service management software solutions, including Assure1 and Fusion1™, accelerate customers’ ability to simplify, automate and modernize their operating environments. The solutions plot a path for transition from current systems and infrastructure, including legacy tool consolidation, towards a future digital state that empowers customer-centric service delivery with network virtualization, automation and machine learning.

“Assure1 enables Georgia Public Web to move beyond simple fault management to providing next generation, unified service assurance management—all from a single platform,” said Bill Cannon, chief revenue officer at Federos. “With powerful customer, service and network insights, Georgia Public Web can assure delivery of new services and enhance their customers’ experience.”

Built on scalable and open platforms, Federos solutions bring together event, fault, performance, topology, root cause analysis and service level management to provide cost and competitive advantages over historic, incumbent tool sets. Specifically,

  • Assure1 provides sophisticated event analytics and machine learning using historical and realtime data to help customers quickly and accurately pinpoint and automatically resolve the root cause of service impacting events.
  • Fusion1 provides workflow automation and contextual visualization that allows customers to customize, track and analyze key business data from multiple cross discipline systems, including order management, Service Level Management (SLA) reporting, performance, availability, change and topology.

About Georgia Public Web, Inc.
GPW is passionate for delivering carrier-grade broadband services that bridge the digital divide between major cities and underserved markets. Our carrier-grade bandwidth solutions foster economic growth, educational development, and healthcare accessibility in the more than 100 communities we serve.  Operating more than 3,500 route miles of fiber serving the major metropolitan areas and the harder-to-reach rural areas throughout Georgia and Northern Florida, GPW’s local relationships combined with their national reach means GPW is uniquely positioned to meet the needs of a diverse base of clients in the government, enterprise, and carrier markets.

Source: Federos media announcement


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