Software displaces legacy fault
management solutions and provides agile platform for service assurance
of fiber network infrastructure
Federos, the
leading provider of next-generation, service management solutions for
telecommunications service providers, managed service providers and
enterprises, announced today that Georgia Public Web
(GPW), an Atlanta-based regional carrier, is using the Federos Assure1™
solution as its unified service assurance platform. GPW is using the
agile software platform to augment its existing network management
tools, including the removal of Netcool, to unify service management
across their fault, performance, topology and HTML multi-tenant portal
environment.
“We operate an extensive fiber network, built on a DWDM Backbone,
which supports Dedicated Internet Access, Carrier Ethernet, Wavelength
Services (10G to 100G and beyond), and TDM Services across SONET Rings.
The network is comprised of more than 1,000 devices and provides true
physical route diversity,” said Kerry Hull, VP of Operations – CTO at
Georgia Public Web. “Federos’ Assure1 simplifies the management of our
complex infrastructure, while at the same time adding enhanced
performance and service management. With Assure1 we are providing our
customers superior quality and reliability end-to-end.”
Federos’ service management software solutions, including Assure1 and
Fusion1™, accelerate customers’ ability to simplify, automate and
modernize their operating environments. The solutions plot a path for
transition from current systems and infrastructure, including legacy
tool consolidation, towards a future digital state that empowers
customer-centric service delivery with network virtualization,
automation and machine learning.
“Assure1 enables Georgia Public Web to move beyond simple fault
management to providing next generation, unified service assurance
management—all from a single platform,” said Bill Cannon, chief revenue
officer at Federos. “With powerful customer, service and network
insights, Georgia Public Web can assure delivery of new services and
enhance their customers’ experience.”
Built on scalable and open platforms, Federos solutions bring
together event, fault, performance, topology, root cause analysis and
service level management to provide cost and competitive advantages over
historic, incumbent tool sets. Specifically,
- Assure1
provides sophisticated event analytics and machine learning using
historical and realtime data to help customers quickly and accurately
pinpoint and automatically resolve the root cause of service impacting
events.
- Fusion1
provides workflow automation and contextual visualization that allows
customers to customize, track and analyze key business data from
multiple cross discipline systems, including order management, Service
Level Management (SLA) reporting, performance, availability, change and
topology.
About Georgia Public Web, Inc.
GPW is passionate for delivering carrier-grade broadband
services that bridge the digital divide between major cities and
underserved markets. Our carrier-grade bandwidth solutions foster
economic growth, educational development, and healthcare accessibility
in the more than 100 communities we serve. Operating more than 3,500
route miles of fiber serving the major metropolitan areas and the
harder-to-reach rural areas throughout Georgia and Northern Florida,
GPW’s local relationships combined with their national reach means GPW
is uniquely positioned to meet the needs of a diverse base of clients in
the government, enterprise, and carrier markets.
Source: Federos media announcement
