Avoma's Conversation Intelligence Platform Integrates with SaleLoft and KixieAvoma Announces Integration with SalesLoft and KixieThe integration ensures that all conversations done via SalesLoft and Kixie become a searchable knowledge base on Avoma, accessible across the organization.Avoma announced two new integrations—SalesLoft and Kixie, two of the industry-leading Dialers. The integrations are part of Avoma's mission to ensure that the intelligence from conversations with customers and prospects isn't confined within the customer-facing teams. Avoma is a leading conversation intelligence platform that democratizes customer intelligence across all functions in an organization. It offers end-to-end meeting lifecycle assistance that comprises meeting management, AI-based meeting assistant, tools for meeting collaboration, and meeting intelligence. Typically, the intelligence from customer conversations never go beyond the customer-facing teams. This integration makes all conversations a searchable knowledge base across the organization.”— Aditya Kothadiya, Co-founder and CEO, Avoma
Avoma's integration with SalesLoft and Kixie enables everyone across your
organization to:
• Search, access, and play the calls done via SalesLoft and Kixie • Get a complete transcript of their calls, including insights on who spoke, when, and for how long • Automatically get summarized notes of their conversations, including action items, which get updated to your CRM • Learn and take actions based on the overall conversation intelligence and deal intelligence
"It's important that all customer-facing conversations become a source of
intelligence for your product, marketing and engineering teams. With these
inputs coming from prospect and customer conversations, your cross-functional
teams get a deeper understanding of product issues faced by the customer,
adoption friction, feature requests, and more. For instance, these
conversations help functions like marketing to understand the kind of questions
customers tend to have so that they can adapt their marketing and sales
enablement strategies better." Aditya added. Source: Avoma media announcement | |
