Montenegro’s Crnogorski Telekom Extends and Expands Relationship with Amdocs to Modernize its Monetization Engines

Amdocs announced that it has been selected by Crnogorski Telekom, a Deutsche Telekom subsidiary in Montenegro, to upgrade its existing Amdocs monetization engines and migrate them to the cloud.

Under the multi-year agreement, Amdocs will upgrade Crnogorski Telekom’s billing, charging, ordering and CRM systems to Amdocs’ latest cloud-based version, enabling the operator to benefit from enhanced flexibility and scalability, as well as greater cost-efficiency. The upgrade will empower Crnogorski Telekom to introduce new products to the market quickly, providing an improved customer experience, while maintaining the reliability and security of its core services.

“Our extended collaboration with Amdocs underscores our commitment to providing best-in-class services to our customers,” said Stjepan Udovičić, CEO at Crnogorski Telekom. “With Amdocs’ advanced cloud-based platform, we are confident in our ability to deliver seamless, high-quality, and innovative experiences, doubling down on our mission of becoming customer experience and innovation champions of Montenegro and Europe.”

“We are proud to strengthen our long-standing relationship with Crnogorski Telekom as they continue their journey of innovation and growth,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “By leveraging our cloud-based platform, we are enabling Crnogorski Telekom to accelerate the delivery of innovative services while ensuring scalable, flexible operations. This collaboration highlights Amdocs’ unwavering commitment to supporting service providers in unlocking new growth opportunities and delivering seamless customer experiences.”

Source: Amdocs media announcement