Pipeline Publishing, Volume 2, Issue 7
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We've Come a Long Way Baby!
Delivering the Goods on IPTV
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By Dan Blacharski

Television has come a long way since the time I watched “The Honeymooners” and “I Love Lucy” on my parents' black-and-white floor model. We had to make sure to turn the set on five minutes before our show started so it could "warm up," and every now and then it would go on the fritz, and I would walk with my dad to the drug store with the spent vacuum tube in hand to find a replacement.

With IP having been designed as a "best effort" protocol, one envisions a return to those old days of television when hearing talk of IPTV, but such is not the case. As the third leg of the much-heralded "Triple Play,” IPTV has a lot riding on it. Customers are willing to pay for the trio of services in a single package, and are likely to enjoy the convenience of a single offering, but only if the price is right, and only if the quality of all three areas--telephony, Internet, and television--is at least equal to, if not greater than, what is already being offered.

The Market
Initial deployments of IPTV have encountered some delays. Several major providers, including Telstra, Swisscom, and SBC, have put off their rollouts of IPTV, due in part to technical problems and the need for improved stability. These difficulties will no doubt be overcome, but it will take time.

IP broadband television does have several advantages over other television services. The interactivity of IP naturally lends itself to services that are not possible on traditional television. Interactive applications such as video blogs, or other types of television shows that could include the viewing audience, may become the reality show of the future. Television shopping will be as easy as shopping over the Internet. You will be able to order that Pocket Fisherman with just a few clicks of your remote, instead of calling the 800 number.

"The interactivity of IP naturally lends itself to services that are not possible on traditional television."

"Many of the QoS features that have allowed us to deliver VoIP can be leveraged to deliver IPTV," says Dave Boland, Senior Manager, Next Generation Solutions at Juniper Networks. From a router perspective, those QoS issues include Diffserv-based traffic classification, rate limiting of the queues, and the ability to prioritize traffic types per subscriber and place traffic in the appropriate queue.

The Need for QoS
Telcos are facing increasing pressure to diversify their revenue streams by offering the triple play that includes IPTV. But doing it right, and delivering superior quality, requires a very large risk and a very large CAPEX investment. In offering an IPTV service, a market study by BNS Ltd.shows that consumers rank channel variety as the greatest factor in making a purchase decision; but the second-greatest factor by only a slim margin is the quality of the signal. Low monthly cost comes in at a distant third.

There are five areas that must be considered when delivering excellent network performance through IPTV; these include scalability, security, manageability, QoS, and availability. All are important in delivering the type of advanced, high-quality viewing experience the consumer will no doubt demand.

Scalability is essential for planning for the future. Manageability is also an important element, especially since components are often compiled from different manufacturers. Systems integration is vitally important for effective day-to-day operations. The IPTV Management System itself (the middleware) must be able to interact with every element of the IPTV system.

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From VoIP to IPTV: Not Such a Big Leap
One of the biggest reasons for the current difficulties being seen in IPTV is simply that the technology is still in the early stages of development. IP, in relation to its original use--transmission of data--didn't need much in the way of quality of service. If a packet arrived out of order, it didn't much matter. Then VoIP came along. Those first, experimental VoIP implementations, usually implemented on a PC-to-PC basis, were fuzzy and choppy. Today, VoIP quality is equivalent to POTS, and its presence continues to revolutionize the telephony industry thanks to improved QoS.

Existing DSL networks were designed to be inexpensive and simple. But, according to Boland, "The equipment and network architectures were not designed to offer voice or video services, and QoS was not considered." New services, most notably IPTV, need not only more bandwidth, they need security and a guarantee of quality. "Now that new access networks and hardware are being rolled out to deliver IP voice and video (Verizon, FiOS, SBC Lightspeed, etc.), QoS and network design are critically important, and are receiving a lot of attention."



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