Technavio Announces Top Six Vendors in the Global OSS-BSS Software Market from 2016 to 2020

Market analyst Technavio today released its report on the global OSS-BSS software market naming the top 6 vendors the firm expects to impact the market over the next 5 years

Technavio has announced the top six leading vendors in their recent global OSS-BSS software market report until 2020. This research report also lists 17 other prominent vendors that are expected to impact the market during the forecast period.

Competitive vendor landscape

OSS and BSS software providers continue to spend billions of dollars on these solutions and platforms to address the complex set of services. Increased focus on the overall customer experience combined with operational pressures has urged CSPs to realign their OSS and BSS goals more tightly with strategic business objectives. Market vendors are developing innovations including updated solutions for cloud-based, software-as-a-service, and network provisioning delivery. “The OSS-BSS software market is witnessing intense competition because of the presence of many small and large vendors. Furthermore, increased demand for convergent charging software has changed the dynamics of the market with new vendors entering the market because of its attractiveness and immense growth potential. In addition, existing OSS-BSS providers are bringing in innovation into their convergent charging software. Telecom network infrastructure providers are also entering the market, increasing competition among the existing players further,” says Rakesh Kumar Panda, a lead M2M and connected devices expert from Technavio.

The telecommunications industry is fragmented, wherein telecom operators outsource infrastructure, operation and management, and network operation and maintenance to multiple vendors. In most cases, these managed service providers work directly with OSS-BSS vendors for revenue management of the operators. Hence, multiple vendor concepts, easy integration, interoperability of OSS-BSS software with the existing telecom network, and scalability of the product are the key distinguishing factors among OSS-BSS providers.

Numerous OSS-BSS providers are adopting new strategies like M&A to gain a competitive edge over their peers. In March 4, 2015, Wipro and Orga Systems collaborated to develop OSS-BSS solutions to help CSPs significantly enhance their business performance through increased agility, operational efficiency, and time-to-market. 

Top six OSS-BSS software market vendors

Amdocs Amdocs was founded in 1988 and is headquartered in Chesterfield, Missouri, US. It is one of the world's leading providers of software and services to its customers in the communications, media, and entertainment industries. It serves more than 250 global communication leaders, leading network operators, and local marketing service providers in more than 80 countries worldwide.In 2014, Amdocs was one of the top billing solutions providers and CRM providers. The company's telecom CRM product Clarify Version 13.1 are used for defining, measuring, and continually improving CRM-based business processes. With the launch of Clarify Version 8, the organization has incorporated the retail management capabilities in all the new and updated versions. The retail management capability acts as an online store for telecom operators. Amdocs is targeting telecom operators in emerging markets such as India, China, the Middle East, and Africa to market its upcoming products.

Ericsson Ericsson was founded in 1876 and is headquartered in Stockholm, Sweden. It provides telecommunications equipment and services to mobile and fixed network operators worldwide.In 2014, Amdocs was one of the top billing solutions providers and CRM providers. The company's telecom CRM product Clarify Version 13.1 are used for defining, measuring, and continually improving CRM-based business processes. With the launch of Clarify Version 8, the organization has incorporated the retail management capabilities in all the new and updated versions. The retail management capability acts as an online store for telecom operators. Amdocs is targeting telecom operators in emerging markets such as India, China, the Middle East, and Africa to market its upcoming products.

Huawei Huawei manufactures, sells, and markets telecommunications equipment worldwide. It serves various industries such as finance, government, healthcare, hospitality, media and entertainment, intelligent retail, oil and gas, public safety, and railway. In 2014, the company reported a revenue of USD 46.86 billion.Huawei provides BSS managed solution comprising ITO, BPO, and transformation service offerings tailored to meet the requirements of the telecom operators. It helps telecom operators to expand the customer base, improve customer loyalty, raise profitability, and reduce CAPEX and OPEX. The company provides BPR to align business processes with business strategy, people, and technology. In addition, it also provides data management functionality to ensure clarity, accuracy, consistency, accessibility, security, and completeness of organizational data.

NetCracker NetCracker was founded in 1993 and is headquartered in Waltham, Massachusetts, US. NetCracker is a global provider of integrated cloud-ready solutions for communications service providers.NetCracker is a leading provider of convergent billing, enterprise billing, and wholesale and retail billing solutions. The company's convergent solutions include real-time convergent charging (RTCC) services, which integrates all service charges onto a single customer invoice. Furthermore, according to the company, more than 50% of enterprise providers consider billing as the most important criteria in partnering with a service provider. It addresses such market concerns with versatile billing and product lifecycle management solutions.

Oracle Oracle was founded in 1977 and is headquartered in Redwood Shores, California, US. The company provides enterprise software and computer hardware products and services that are engineered to work together in the cloud and in the data center. The company employs around 122,000 people worldwide.Covalense Technologies, a Gold-Level Oracle partner, has an established presence for BSS OSS implementation, and upgrade and application outsourcing solutions. Covalense has strong expertise in CRM, OSS-BSS, and SDP products, which enables them to deliver BSS OSS Transformation, Greenfield Implementations, and Application Upgrade projects. The cloud billing services by the company offers discounting, debt and account management, financial management, and rating.

Redknee Redknee was founded in 1999 and is headquartered in Mississauga, Ontario, Canada. It provides real-time monetization software to more than 250 customers. It delivers real-time billing and customer care solutions in the market. Its main focus is to support operators to deliver and charge for services in new and innovative ways.Redknee launched Redknee Unified, which is a highly configurable real-time end-to-end converged charging, billing, policy management, and customer care solution. With this launch, Redknee is providing services to the expanding M2M market. It provides solutions in applications including agriculture automation, telemedicine and healthcare, smart homes and cities, energy consumption and management, wireless sensor networks, building management, asset monitoring and controlling, security and surveillance, and embedded mobile. 

Source: BusinessWire