T-Mobile USA, Inc. Enters into a Strategic Multi-Year Agreement with Amdocs to Support Its Customer Experience and Operational Excellence Journey

Amdocs announced the extension of its long-standing strategic collaboration with T-Mobile USA, Inc. through a new multi-year agreement supporting T-Mobile’s continued growth and operational excellence.

Under the new agreement, T-Mobile and Amdocs will collaborate to support T- Mobile’s growth strategy and business objectives. Amdocs will continue to support T-Mobile’s consumer and business domains, including implementation of GenAI technology where applicable. As part of this agreement, Amdocs will be leveraged to support integration activities related to common systems.

“Amdocs is proud to support T-Mobile USA, providing robust solutions and expertise to enable agility, efficiency, and growth,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “We are excited to deepen our collaboration as T-Mobile USA, Inc. continues to transform its operations and customer experience. Together, we’re advancing the future of connectivity and customer engagement, setting new standards in the industry.”

Source: Amdocs media announcement