Opengear Unveils Integrated Support PlatformOpengear Unveils Integrated Support Platform to Empower Always-On InfrastructureNew integrated support model offers embedded protection, SLA-backed tiers, and simplified ownership — previewing at Cisco Live 2025Opengear announced a major transformation in how organizations buy, deploy, and maintain their network infrastructure. Beginning this month, every new Opengear appliance will ship with five years of built-in hardware coverage and inclusive SLA-backed support. This shift turns support into a strategic asset, enabling IT leaders to plan more confidently, reduce risk, and simplify the path to network resilience. “This marks a meaningful evolution in the way we support our customers,” said Patrick Quirk, President and General Manager, Opengear. “We’re delivering peace of mind through smarter coverage, flexible service options, and a consistent, long-term ownership experience. This is a foundational shift to help our customers scale resiliently and predictably.” Built-In Support, Tailored for Modern IT With today’s infrastructure under constant pressure to deliver uptime, Opengear’s support model takes the guesswork out of ownership and scales with operational needs.
Source: Opengear media announcement |