OneShield Becomes First Insurance Software Vendor Registered Under the Cloud Security Alliance AI Controls Matrix

OneShield announced that it has become the first insurance software vendor to adopt the Cloud Security Alliance AI Controls Matrix. The AICM is the industry’s first comprehensive framework for assessing the security, accountability, and ethical governance of artificial intelligence systems in the cloud.

This reinforces OneShield’s commitment to delivering secure, compliant, and innovative solutions across its product suite, including the AI Hub, which helps insurers deploy responsible AI and intelligent automation safely and effectively.

“Insurers are placing greater emphasis on transparency, data protection, and vendor assurance,” said Tony Villa, CEO of OneShield. “Adopting the AI Controls Matrix helps demonstrate that our cloud practices align with globally recognized standards, giving our customers added confidence as they modernize their operations and explore new AI capabilities.”

The CSA AICM examines over 200 control objectives across various areas, including data protection, access management, business continuity, encryption, model transparency, bias mitigation, human oversight, and third-party risk. OneShield’s certification provides insurers, MGAs, and brokers with additional assurance that their core systems and AI-driven workflows are protected within an independently validated, secure cloud environment.

“Our AI Hub is designed to help insurers unlock the power of secure and responsible AI,” said Doug Moore, Chief Innovation Officer at OneShield. “By aligning the Hub with the AICM, we are ensuring that every workflow and integration is built on a foundation of trust, compliance, and verified security.”

As insurers expand their use of cloud technologies and AI, regulatory expectations for vendor security and compliance continue to rise. The CSA AICM certification provides OneShield’s customers with:

This step lays a critical foundation for OneShield’s broader SOC 2 compliance strategy for the AI Hub and related services. By aligning with the AICM, OneShield is strengthening the controls, documentation, and governance practices that will underpin its SOC 2 attestation.

Source: OneShield media announcement