Kinetic and AT&T Collaborate, Elevate Connectivity for Rural Customers

Kinetic and AT&T announced that they are teaming up to combine the unparalleled strength of AT&T’s fast, reliable and secure 5G network with the exceptional 99.9% network reliability of Kinetic High-Speed Internet.

This collaboration for customers in Kinetic’s extensive 18-state footprint offers a significant increase in customer experience.

And with AT&T Wireless, customers will be able to choose between a wide range of smartphones and wireless plans to meet their needs.

There is increased demand for converged connectivity offerings, not only for existing customers looking to save on connectivity, but also for new customers who are looking for a reliable connectivity experience. Consumers are looking for powerful connections that come with profound savings, and this collaboration aims to provide just that.

“This is another monumental step to bring industry-leading quality and affordability to the communities Kinetic serves,” said Kinetic Chief Marketing Officer Ben Midanek. “Our customers already enjoy the fastest internet options available, and now, coupled with AT&T’s fast, reliable and secure service, our customers will be able to stream, work and learn at lightning-fast speeds, while at home or on the road.”

The AT&T and Kinetic collaboration will provide exceptional value to customers:

According to the U.S. Government and industry analysts, tens of millions of Americans still lack access to broadband internet, and this is contributing to detrimental effects on families, schools and businesses. Kinetic and AT&T understand the barriers that prevent rural, underserved and unserved communities from accessing the internet. AT&T and Kinetic share a mission to connect people everywhere possible. In fact, AT&T has previously committed $5 billion this decade to unlock the benefits of internet for as many people as possible. Meanwhile, Kinetic set out on a multiyear $2 billion investment to upgrade its digital infrastructure and has launched other customer-friendly programs, like its free-to-anyone Digital Literacy Program.

“This is an evolution in strategic bundling focused on customer service. By collaborating with Kinetic, we’ll be able to put more smartphones in the hands of more Americans,” said Erin Scarborough, Senior Vice President of Consumer Product for AT&T. “We share in Kinetic’s goal to connect people wherever they are. This collaboration advances our mission to connect people to greater possibility including bringing connectivity to help bridge the Digital Divide for millions across underserved and unserved communities.”

In the crowded competitive landscape of wireless and internet services, where customers are presented with numerous options, the collaboration between Kinetic and AT&T stands out. It achieves this by not only meeting customer expectations but also by anticipating their needs and exceeding them through proactive interactions and customized solutions. This collaboration is a testament to Kinetic's commitment to prioritizing quality solutions above all, recognizing the vast array of choices available to consumers.

“AT&T wireless customers who sign up for Kinetic's high-speed home internet receive an additional $20 monthly saving on their Kinetic internet bill on top of our best offers,” said Midanek. “As a result, most new customers can get ultra-fast Fiber internet service for as little as $19.99 per month.”

Customers will have to maintain service with both Kinetic and AT&T to continue to receive the bundle discount, for up to 24 months. Broadband and Wireless services will be billed separately.

Source: Kinetic and AT&T media announcement