HCLTech and IBM Announce Generative AI Center of Excellence to Support Clients with Customized AI Solutions

HCLTech and IBM announced a new collaboration to establish a Generative AI Center of Excellence based on the IBM watsonx AI and data platform.

The CoE, which will be available through HCLTech’s AI and Cloud Native Labs in London and Austin, TX., will be designed to help global enterprises build custom AI applications, expand data capabilities and accelerate responsible AI workflows.

Leveraging HCLTech’s Cloud Native Labs and generative AI solutions and IBM’s watsonx™ AI and data platform, the CoE will help enterprises modernize legacy applications, develop IT service management (ITSM) use cases, reduce coding complexity, improve skill development on the watsonx platform and enable continuous innovation. In addition, HCLTech clients will be able to access the IBM teams’ watsonx expertise via HCLTech when building, scaling and customizing their AI solutions for customers.

“This expansion of our work with IBM will facilitate rapid exploration of AI’s potential as we create highly differentiated HCLTech offerings using the latest IBM technology. We plan to embed watsonx in HCLTech AI Force with generative AI powered solutions to support code modernization,” said Vijay Guntur, Chief Technology Officer and Head of Ecosystems, HCLTech. “Additionally, we plan to help our clients accelerate generative AI adoption through AI facilitated by watsonx while enhancing digital skills for enterprise productivity through the implementation of watsonx Orchestrate.”

Together with IBM, HCLTech aims to train 10,000 of its engineers and architects in IBM's cutting-edge AI technologies, specifically watsonx. The adaptive portfolio, CloudSMART for IBM, assists businesses in continuous innovation through advanced technologies, utilizing the latest business and technology insights.

“Driving adoption of responsible generative AI solutions is an important component of our collaboration with Service Partners like HCLTech. Through this Center of Excellence, we plan to empower our joint clients to rapidly explore, experiment and engineer generative AI solutions with watsonx that are designed to meet their current business challenges,” said Stephen Smith, General Manager, Service Partners, IBM Ecosystem.

The CoE will offer clients access to education and training resources covering diverse AI technologies, including watsonx.ai, watsonx.data, watsonx.governance, the watsonx Code Assistants, watsonx Orchestrate, and watsonx Assistant to help skill their resources and provide a platform for building use cases.

Source: HCLTech and IBM media announcement