Consumer Cellular Selects Amdocs connectX to Accelerate Launch of New Services

Amdocs announced that U.S. wireless provider Consumer Cellular has selected the Amdocs connectX cloud-native SaaS platform to support the launch of innovative new platforms.

This strategic agreement underscores Amdocs’ commitment on delivering agile, customer-centric solutions for service providers amid a rapidly evolving digital landscape. According to forecasts from Omdia, from 2023 to 2029, the number of MVNO subscriptions worldwide is expected to outpace traditional wireless subscription growth.

The connectX platform enables service providers to launch new online solutions in just weeks and roll out offerings in hours. Powered by Amazon Web Services (AWS), its multi-tenant architecture delivers a scalable, end-to-end digital experience. With connectX, Consumer Cellular will be able to accelerate go-to-market strategies, turbo-charged software development, launch innovative plans, enable AI self-service and digital simplicity.  With pre-packaged customer journeys, embedded AI capabilities, and a diverse inventory of pre-integrated partners, Consumer Cellular will redefine user experience with agility and precision.

"At Consumer Cellular, we're dedicated to delivering exceptional value and service for our customers," said Elizabeth Hunter, Chief Operating Officer at Consumer Cellular. "By partnering with Amdocs and leveraging connectX, we are able to speed up the launch of transformative offerings that will improve experiences and outcomes for customers and prospects."

“In today’s competitive connectivity market, seamless digital experiences are truly more important than ever in helping brands differentiate and consumers choose services,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “We’re excited to support Consumer Cellular as they harness the full power of our connectX SaaS platform to accelerate the introduction of experiences in a dynamic market, while also helping them enhance their operating agility.”

Source: Amdocs media announcement