CHR Solutions’ Omnia360e Streamlines Operations at Dunbarton Telephone Company

CHR Solutions announced that its Omnia360e platform has helped Dunbarton Telephone Company, a New Hampshire-based telecommunications provider serving its community for more than 125 years, improve its operations.

Dunbarton has been using CHR Solutions’ Omnia360 BSS/OSS since 2018 and recently completed an upgrade to Omnia360e. The new deployment includes best practice workflows for fiber telecommunications, configuration settings, dashboards and reports, service activation, e-commerce features, and other core business processes. By following the Solution Delivery Process, the CHR Activations Team completed the Omnia360e rollout in just 60 days.

“The Omnia360e deployment was carried out seamlessly, with no disruption to business operations or customer service,” said David Montgomery, General Manager of Dunbarton Telephone. “The expertise of the CHR Solutions Activations Team in fiber telecommunications and BSS/OSS proved to be invaluable. Their professionalism, responsiveness, and attention to detail ensured that every aspect of the implementation was managed with precision. Through CHR’s Learning Management System (LMS), our team completed Omnia360e certifications at our own pace and were fully prepared to use the software from day one."

Arun Pasrija, CEO of CHR Solutions, emphasized the importance of automation in today’s deployment strategies. “CHR Solutions has invested heavily in project management, configuration, and data conversion tools to make BSS/OSS implementation faster, more accurate, and less disruptive,” said Pasrija. “Automation has significantly improved the quality and speed of deployment, allowing our customers to launch and scale services with greater efficiently.”

Source: CHR Solutions media announcement