Behavox Sets New Benchmark in Risk Detection and Compliance with Multilingual Asian Voice Intelligence

Behavox announced the expansion of Asian language capabilities in its Quantum Voice product, designed to strengthen compliance monitoring and risk detection across key Asia-Pacific markets.

With this enhancement, Quantum Voice now supports full transcription, risk detection, and language-switching for Japanese, Mandarin, Cantonese, Hindi, Korean, Vietnamese, Thai, Tagalog, and Indonesian - setting a new industry benchmark for multilingual compliance.

As financial institutions and multinational corporations scale in Asia-Pacific, the ability to monitor native-language voice communications has become critical. Legacy tools, which fail to interpret non-English conversations with precision, leave organizations vulnerable to fines, reputational damage, and operational risk. Regulatory expectations in the region have intensified, and many firms are discovering costly oversight gaps due to legacy tools that fail to understand non-English communications accurately.

Behavox Quantum Voice addresses these challenges directly, using domain-specific language models and AI-powered speech recognition, enabling enterprises to:

“Our customers operate in high-stakes, multilingual environments where missing a single signal can have serious consequences,” said Fahreen Kurji, Chief Customer Intelligence Officer at Behavox. “With Quantum Voice, we’ve eliminated language barriers in compliance - setting a new industry standard for risk detection in global communications.

With Quantum Voice, organizations benefit from:

This release builds on Behavox’s mission to help the world’s most complex organizations identify and prevent risk, regardless of communication format, channel, or language.

Source: Behavox media announcement