Singapore’s M1 Goes Live with Postpaid Charging in Cloud-Based Modernization with Amdocs

Amdocs announced that it has successfully completed a modernization project for M1 to deliver M1’s new cloud-native charging platform.

The newly converged (prepaid and postpaid as well as 4G and 5G) monetization solution – building upon earlier prepaid charging − will enable M1 to address shifting customer expectations in an increasingly price-sensitive market, and provide M1’s end users with an enhanced, unified experience and access to the latest offers and discounts. Deployed on the public cloud, the converged, cloud-native platform is designed for long-term scalability, empowering the Singapore operator with enhanced agility and faster time to market to launch new products and services.

“At M1, we continuously enhance our offerings and deliver competitive, value-added services that cater to the evolving needs of our consumers,” said Marko Cetkovic, Chief Digital Officer, M1. “The new platform delivered by Amdocs will not only increase the robustness of our network but also enable us to launch and scale new products and services for our postpaid customers at greater speed and cost-efficiency.”

“The mobile sector is rapidly evolving, and service providers are increasingly exploring innovative strategies to boost revenue, grow customer lifetime value and enhance loyalty,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. “We are thrilled to collaborate with M1 as they move forward on their modernization journey. With this convergent platform, M1 will be able to drive revenue growth and deliver exceptional customer experiences, while operating more efficiently.”

Source: Amdocs media announcement