Vonage and Arsaga Partners
Together Provide Robust, Customized Digital Transformation Solutions to
Businesses throughout Japan
Partnership
enables innovative connections and engagements, including WELL ROOM, a virtual
healthcare service designed for expats living in Japan
Vonage, a
global leader in cloud communications helping businesses accelerate their
digital transformation, partners with Arsaga Partners, a Tokyo-based company that specializes
in developing and designing apps and web services, to deliver comprehensive,
customized technology solutions to innovative businesses throughout Japan.
Arsaga Partners not only develops
its own services, but also supports the success of its customers' businesses by
helping them launch new DX-driven services, solve problems and realize their
potential, based on its wealth of knowledge and experience in everything from
business strategy to system design, development and operational design across all
industries. With this partnership, Arsaga customers will have the ability to
leverage Vonage Application Programming Interfaces (APIs) to build voice,
video, SMS, verification and messaging capabilities directly into their
existing applications, workflows and systems. Together, Vonage and Arsaga
Partners can offer enterprises the flexible technologies needed to meet their
communications needs now and in the future.
Midori Kaito, Executive Officer
and General Manager of the Arsaga Partners Branding Division, said: "We
provide one-stop services ranging from DX-based strategic consulting to
development and operation, and recently we have been receiving requests for
system development projects that utilize a variety of communications channels
including voice and video. Our partnership with Vonage is crucial to provide
customers with a wide range of communications API solutions that contribute to
agile development, and we look forward to continued cooperation with them in
the future."
Powering the Future of Human
Connection
WELL ROOM, established in April
2021 as a subsidiary of Mitsubishi Estate Co., Ltd., provides a
multilingual healthcare service designed for companies that employ foreign
employees, made possible by the Vonage Communications Platform with development
and operational support from Arsaga Partners. Purpose-built for companies that
want to support the health and wellbeing of their employees, regardless of
their preferred language, the WELL ROOM service provides a referral service for
medical institutions offering multilingual health check-ups, a mental health
consultation service, an industrial physician consultation service by video
conferencing built on the Vonage Video API and
an appointment management system for each of these services.
"With the growing need for
virtual healthcare tools that enable meaningful patient and provider
experiences across channels, the Vonage Communications Platform implements
security and data privacy best-practices alongside best-in-class video quality
that allow for engagement between healthcare providers and patients that rivals
in-person interaction," said Amitha Pulijala, VP of Product, Platform
Services, AI and Video, Vonage. "We are thrilled to play a role in the
development of solutions like WELL ROOM that enable more meaningful
connections, conversations and engagements worldwide, with the support of
innovative partners like Arsaga Partners."
WELL ROOM's success as a business
to employee service has inspired the team to imagine a future of innovation and
customer growth, fueled by the power of Arsaga Partners and the Vonage
Communications Platform. Mr. Shimoda explains, "We would like to expand
the WELL ROOM service not only to companies and their employees, but to individual
foreign residents as well in the future. To achieve this, a video call system
that enables consultation from anywhere is indispensable, and we expect the
Vonage Video API, which enables high-quality video and audio exchange while
ensuring security, to play an increasingly important role."
Source: Vonage media announcement
