TELUS Leverages CSG Managed Services for
Wholesale Business

Software-as-a-Service Model Drives Innovation and Efficiency for Canadian Telecom Provider’s Wholesale Network and Carrier Services Division

CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business transformation in the digital age, announced that TELUS, Canada’s fastest growing telecommunications provider, now leverages CSG’s managed services program to create an efficient cloud-based virtual back office to fulfill billing, contract management and financial management of their U.S. and international voice termination business.

TELUS provides a wide range of telecommunications products and services to the Canadian market, including wireless, data, Internet protocol (IP), voice, television, entertainment and video, and is Canada's largest healthcare IT provider. The company has chosen CSG’s Wholesale Business Management Suite of solutions as a managed service.

“Moving the operational functions of our wholesale business management into a feature-rich, hosted and managed environment allows us to shift our focus to driving new products into the marketplace,” saidHanif Datoo, vice president of partner solutions at TELUS.

As part of a managed service agreement, CSG provides key components of its wholesale billing services hosted in a Software-as-a-Service (SaaS) model, including its Interconnect solution, designed to automate the wholesale settlements process.

“CSG’s managed services programs drive new efficiencies into existing technologies and processes while providing the flexibility to innovate for tomorrow,” said Ian Watterson, vice president of Americas and Asia-Pacific for CSG. “This latest step in our collaboration will help TELUS leverage the cloud to modernize its wholesale business operation and boost overall effectiveness.”

Source: CSG media announcement