Nissay Advances AI Initiatives for Improved CX with H2O.aiNippon Life Selects H2O.ai to Transform its Insurance Business With Machine Learning and Improve Customer HealthAs the largest life insurance company in Japan, Nippon Life stands to improve risk mitigation while helping the company act on its commitment to supporting healthy livesH2O.ai, the AI Cloud leader, announced a strategic
partnership with Nippon Life Insurance Company, also known as Nissay in Japan.
Specifically, the companies are announcing a partnership where Nippon Life
Insurance Company will deploy H2O Driverless AI tools to better meet the needs
of their policyholders, improve financial soundness of corporate health
insurance unions and support health promotion and disease prevention. “AI is transforming the trillion dollar healthcare insurance industry, both the businesses themselves and the care they facilitate,” said Sri Ambati, CEO and founder of H2O.ai. “By helping Nippon Life advance their AI initiatives and create better customer experiences, the end result is literally, healthier people. And that’s what matters.” Machine learning is the foundational element of artificial intelligence and uses algorithms to detect and extract patterns in data to predict certain outcomes based on that analysis. H2O.ai systematically addresses multiple steps of the data science lifecycle with automation designed to reduce complexity across tasks and empower data scientists to implement AI projects with higher accuracy more efficiently. As the largest life insurance company in Japan, Nippon Life is in effect creating an entire in-house data science team by partnering with H2O.ai and making its technology pervasive throughout the organization. “H2O.ai will greatly contribute to the creation of advanced AI models that help us act as a socially responsible partner to our customers while also strengthening risk mitigation healthcare services in addition to risk preparedness insurance,” said Tetsuya Ueda, Executive Officer IT Planning Department at Nippon Life Insurance. The news follows on the heels of a notable year of customer partnerships for H2O.ai. AT&T recently launched an AI feature store powered by H2O.ai that lets anyone build forecasting and optimization tools for dynamic pricing, logistics and more. The Center for Digital Health Innovation at the University of California San Francisco used H2O.ai’s intelligent documentation product Document AI to automate the processing of 1.4 million faxed patient referrals and other documents that UCSF’s health system uses. Source: H20.ai media announcement | |
