ServiceNow And Snowflake Partner On Zero Copy Integration, Connecting Enterprise-wide Data To Help Solve Mission-critical Problems At Scale

ServiceNow and Snowflake announced a Zero Copy partnership that connects enterprise-wide data to help solve mission-critical problems at scale. The Zero Copy integration will leverage Snowflake’s powerful enterprise AI platform to allow customers to trigger ServiceNow workflows directly from Snowflake. It will also support integrated, bi-directional Zero Copy data sharing between Snowflake and ServiceNow. By linking data-rich insights with operational actions, customers can increase decision speed and enterprise agility without the need to move data. Snowflake is already powering AI and data experiences for several hundred businesses across financial services, media, public sector, retail and telecom with the Snowflake Connector and will continue to expand on this customer value with the ServiceNow Spoke integration that is coming soon. This Zero Copy partnership will also extend this platform integration, which will further customers’ ability to connect, understand, and leverage enterprise data assets for deeper business value.

The new Zero Copy integration will empower enterprises to connect siloed data, optimize workflows, and identify new opportunities for automation—making GenAI experiences better for customers, all while maintaining secure control over data assets. Access to Snowflake Cortex AI predictive and generative models in the AI Data Cloud will enhance ServiceNow workflows with intelligent insights that help organizations speed up decision making. This integration will also enable GenAI experiences to leverage both structured and unstructured data using natural language, allowing users to find answers faster, self-serve insights, and save valuable time. 

“Customers rely on ServiceNow to help automate some of the most complex applications and workflows that span the entire enterprise. ServiceNow delivers a single platform that seamlessly integrates people, processes, data, and devices so that customers can act with greater speed and scale,” said Jon Sigler, senior vice president of Platform and AI at ServiceNow. “Our Zero Copy integration with Snowflake, a leader in enterprise data and AI, paves the way for more effective GenAI and agentic AI workflows, connecting insight to action with fast, bi-directional access to data across both our leading enterprise platforms.”

“Snowflake and ServiceNow are committed to helping customers break down data silos and leverage the power of AI to get actionable insights from business data,” said Christian Kleinerman, executive vice president of Products at Snowflake. “Through our bi-directional Zero Copy data sharing integration, ServiceNow and Snowflake are empowering customers to seamlessly unlock data and AI-driven insights. This is a natural extension of the strong collaboration between our platforms, already powering experiences that deliver meaningful business value to our thousands of mutual customers.”

The partnership augments the launch Workflow Data Fabric, which puts enterprise data to work for the AI era. Workflow Data Fabric is an enhanced data integration layer that unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time, secure access to data from any source. Through partnerships with leading AI and data platforms like Snowflake, customers can activate ServiceNow workflows directly within these ecosystems, bridging the gap between insights and action and ensuring they can harness the full potential of their data. The Zero Copy integration will be available soon and will give customers the ability to combine the power of the Snowflake AI Data Cloud with the Now Platform to power their business with AI.       

Source: ServiceNow and Snowflake media announcement