AT&T Collaborates with Microsoft to Empower the Mobile Workforce with Launch of AT&T Cloud Voice with Microsoft Teams Phone Mobile 

AT&T announced AT&T Cloud Voice with Microsoft Teams Phone Mobile. This innovative solution enhances unified communication, offering a secure, mobile-first, AI-driven experience tailored for today’s evolving workforce. 

This solution seamlessly integrates an AT&T business mobile number with Microsoft Teams Phone, creating a single, flexible business identity for mobile, desk and Teams, so users can work flexibly and securely from any location or device. 

AT&T Cloud Voice with Microsoft Teams Phone Mobile is scheduled for Controlled Introduction in early Summer 2024 and projected for General Availability by Q3 2024.  AT&T customers can immediately engage in planning workshops with AT&T Consulting to facilitate their transition to cloud and mobile communication applications. 

And the best part – it’s available to AT&T business wireless subscribers at no additional AT&T charge.2

As the workforce navigates an increasingly digital landscape, the need for flexibility and mobility with communication tools is more pressing than ever.  Yet, siloed phone systems, high costs, and complex vendor management can cause issues. 

Surveys show that 98% of employees desire the flexibility of remote work, with 57% stating that smartphones are essential to their jobs.3 In response to this challenge, 70% of businesses will implement or assess Mobile Unified Communications (FMC) in 20244. This is where AT&T Cloud Voice with Microsoft Teams Phone Mobile comes in – a modern mobile-first unified communication solution built for the age of 5G and AI.

AT&T will be the first mobile operator to integrate its 5G network with Teams Phone Mobile using Azure Communications Gateway to benefit from interoperability, reliability, scalability and security of Azure’s cloud infrastructure.

It delivers robust service quality over 5G, streamlines user experience, and ensures more secure calls with dedicated connectivity. Its standout feature is AI-boosted collaboration, which can provide real-time summarization and insights on both mobile and fixed-line calls, thanks to Microsoft Copilot for Microsoft 365.  Copilot manages the busy work like capturing key points, task owners, and next steps during calls allowing the user to stay fully focused on the discussion. 

Key benefits and features of AT&T Cloud Voice with Microsoft Teams Phone Mobile include:

“We know that work now happens everywhere. AT&T Cloud Voice with Microsoft Teams Phone Mobile empowers workers both in and out of the office and puts quality of service, user experience, and enhanced security at the forefront, making communication not just easier, but smarter and future-ready,” said Mike Troiano, AT&T, Senior Vice President, Product & Pricing.

“AT&T Cloud Voice with Microsoft Teams Phone Mobile enables more productive mobility for organizations. By combining the intelligent collaboration and communication capabilities of Teams and Microsoft Azure with the reliability and security of AT&T’s network we’re able to deliver integrated mobile calling and business collaboration experiences that are reliable, scalable, and easy to manage,” said Mahendra Sekaran, Corporate Vice President, Microsoft Teams Phone Engineering.

With an eye on the future, AT&T is committed to providing adaptive solutions that meet the evolving needs of the workforce. With wired and wireless options, AT&T Cloud Voice with Microsoft Teams Phone brings AT&T’s reliability, security, and expertise to business customers, helping them maximize their infrastructure investments and take their communication and collaboration to the next level. 

Source: AT&T media announcement