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New TCPA-Compliant Phone Verification Solution Improves Debt Recovery

Experian launches Phone Number ID™ to solve debt recovery challenges with advanced batch phone verification

Global information services provider Experian today introduced a batch phone verification product that supports compliance with the Telephone Consumer Protection Act (TCPA), distinguishes phone type, and validates phone information in real time with over 4500 carriers

COSTA MESA, Calif., Jan. 7, 2016 /PRNewswire/ -- Experian®, the leading global information services company, today released Phone Number ID™, providing an innovative and comprehensive solution for consumer-contact businesses. As the latest addition to Experian's debt collection product suite, Phone Number ID delivers a batch phone verification product that supports compliance with the Telephone Consumer Protection Act (TCPA), distinguishes phone type and validates phone information in real time.

Phone Number ID allows direct access to over 4,500 phone carriers to identify whom the phone number is registered. This capability can be combined with exclusive contact information for more than 220 million consumers through Experian's core File OneSM credit database delivering the industry leading contact and verification service.

"With the impending TCPA violations and the latest rulings from the Federal Communications Commission, the accuracy of customer contact-management systems needs to be a priority for organizations to avoid legal and financial risk," said Paul DeSaulniers, Experian's senior director for risk scoring and trended data solutions. "

Experian is demonstrating an innovative approach in addressing the market needs with accuracy and efficiency and mitigating regulatory risk by using a new real-time source of phone number data and incorporating it with a quality database."

With Phone Number ID, Experian can help organizations:

  • Verify all phone information against 4,500 carriers to confirm connectivity, ownership, phone type, activation date and carrier information in a single batch process
  • Execute a seamless contact-management process by combining Experian's TrueTrace™ and Phone Number ID to verify the consumer's phone number and/or new phone numbers in one process
  • Reduce legal and financial risk by searching with phone carriers in real time and providing a timestamp for record keeping, reducing exposure to inaccurate phone information
Source: PR Newswire
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