New Digital Transformation Technology Platform To Help CSPs Bridge Digital DivideNetcracker Technology Unveils Netcracker 12, a Comprehensive Suite of Products and Services for Agile Digital TransformationNetcracker Technology has introduced a new digital transformation development platform to help service providers accelerate the adoption of 5G, IoT, biometrics, and artificial intelligence in virtual and cloud infrastructuresNetcracker Technology announced today the launch of Netcracker 12, a groundbreaking technology platform with a comprehensive product suite designed to help service providers accelerate digitalization and operationalize virtual and cloud infrastructure at scale. Netcracker 12 provides an integrated platform with two-speed architecture and innovative agility layers to drive rapid digital customer engagement, while optimizing the digital business and operational domains. Service providers worldwide face rising customer expectations and revenue pressures as a result of competition from over-the-top (OTT) providers offering a diversity of rich media content and applications. The consumer need for personalized offers, intuitive self-service and consistent experience across all channels with flexible payment options is forcing service providers to re-evaluate their engagement models, services portfolios and how they manage the customer journey. At the same time, service providers recognize that they must move up the value chain in the B2B market to support their enterprise customers' digital aspirations, to expand into more SaaS-based offerings and to achieve greater profitability. Netcracker 12 is designed specifically to help service providers address these evolving challenges. The enhanced Netcracker 12 product portfolio aligns to the business, operational and infrastructure needs of digital service providers. The Netcracker 12 product domains include:
An expanded portfolio of professional services complements the Netcracker 12 product suite. It is designed to ensure that Netcracker's customers have the capabilities, support and guidance they need to manage the complexities of a multispeed IT architecture as they launch digital transformation and virtualization initiatives. The portfolio includes Business & Operational Consulting, End-to-End Turnkey Delivery, Support & Maintenance, Managed Services & End-to-End Outsourcing, Cloud Enablement and Agile Development & DevOps services. "The continuous evolution of our product, service and solution suites represents our commitment to innovation in order to meet the constantly changing demands of our customers, who are transforming into digital service providers and virtualizing at a rapid pace," said Sanjay Mewada, Chief Strategy Officer at Netcracker. "Netcracker 12 provides that foundational platform with which service providers can compete successfully in the B2C market, rapidly move up the B2B value chain and migrate to a cloud and virtualized infrastructure seamlessly, profiting from the savings and higher ROI of cloud economics." Source: Netcracker media announcement |