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Ah, the springtime. Birds singing, invigorated from their winter vacations. Sprouts struggling to stretch their fragile bodies away from the chilly earth and towards the warming sun. The sounds and smells of rebirth.It’s a great time, no? A time for inspiration, introspection… and maybe a little...

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Social media is the most overhyped thing since Enzyte, but actual business value is hidden behind the veil of pop culture hyperbole. Business use of social media for customer engagement is in a nascent stage. Though adoptionamongst wireless operators is widespread, the maturity level remains modest....

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Gone are the days when a telco’s role was simply to provide reliable voice service and send a bill at the end of the month. Now, carriers are required to manage greater and greater amounts of data on their wireless networks while a wider variety of devices are activated everyday, and consumers...

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By Jesse CrydermanAs Spring arrived, so did several innovative services that had previously only been showcased at trade shows or debated in developer forums. These services capitalize on trends in (FILL IN). Whether they will prove to be as innovative as their respective marketing campaigns...

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Management World in 2011 has an agenda packed with six separate summits, a “Defense Spotlight” track, Forumville, about 20 catalyst projects, hundreds of exhibiting companies, and more than 200 different presenters. In short, there’s more happening that any one person can possibly see.To help...

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There’s been plenty said in these columns and elsewhere about the idea of the service factory in telecom. But the practical experience of introducing it, combined with the relentless pace of convergence (both technical and commercial), throw up the need for a spring clean of the concept – and its...

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M2M as a technology has been utilized for many years. It has even been used by various industries long before the term “Machine-to-Machine” was created.Today the concept as well as its maturity differs from one country to another, and various industries are using it for various reasons. For example...

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In 2005, W. Chan Kim and Renée Mauborgne wrote an international bestseller called “Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant.” The business-strategy book details how tomorrow’s leading companies will succeed not by battling competitors, but by...

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“If you're not failing every now and then, it's a sign you're not doing anything very innovative.”-Woody AllenIt’s not always easy to embrace innovation. It can be a sticky, messy proposition to strive to do something new, if for no other reason than it requires effort and an active casting-off of...

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