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association. Management standards for mobile phones exist in the OMA, OSGi, and the 3G standards, all of which gradually have been expanding the scope of management suggestions. With release 6 and 7, the 3G introduced on-board active management agents that, residing in the phone, could closely monitor and report on activity and health. The agent concept is expected to help in being able to provide QoS for advanced phones. But it is as yet only a suggestion and as an architecture, follows the classic manager (in the network) agent (in the device) model.
In addition, there is the Open Mobile Terminal Platform (OMTP), a group of companies acting like a forum. Rather than just thinking of the phone as a device, this group concentrates on the system of user/owner and mobile phone, specifically during configuration, application download, and faults. They recognize passive monitoring will not cut it: "There will be significant cost savings in proactively monitoring the users' device and enabling capabilities which allow the operator
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Over time, vendors blurred the implementation boundaries between the enterprise market and the service provider market. However, in every case, the network manager sits in the middle chatting via inter-mediators with all the devices. |
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Another broad group of devices under active consideration by the TMForum initiative are those participating in the smart home. Some are traditional network-attached equipment such as the optical termination points, the home gateways, and DSL-modems. These involve standards and organizational engagement from Cable Labs and the Broadband Forum (once DSL Forum). Some of these devices directly interact with human owner/operators, such as game consoles and IPTV equipment. Others interact with remote humans, such as home surveillance and alarm systems for burglaries and fire. Other systems
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to react quickly to customer problems (which may be complex and difficult to deal with in conversation with a user)." "To enable the next tranche of Connected Applications, user experience barriers and infrastructure limitations need to be addressed."
We would add other personal appliances to this mobile phone device group because of their developing mesh network relationship with the mobile phone. Problems might arise as Bluetooth devices attempt to connect, leading to a mobile phone customer calling a service provider trouble resolution call center. We must understand that there will be primary devices and satellite devices engaged in small, personal network clusters where only the primary device connects to the network, and to network management. Additionally, the close interaction of humans and devices is another aspect of the device domain that will generate unique management requirements.
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have mostly automated local interaction, such as environmental controls for heating and cooling.
As the devices in the home become more capable, they will interconnect with multiple networks. A smart refrigerator will link both to the intelligent power grid and to the service provider telecom network to call out for new food items. Who should have the management responsibility for this refrigerator? Or how about in this scenario: Sensors in the home connect in a smart mesh network. All of these devices interact with the smart home control center. This '"home brain" might be programmed to automatically adjust lights to a user-specific illumination profile as that sensor-identified user selects an IPTV movie to buffer and play from a service provider media center. Complexities of home
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