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There's nothing wrong with a legacy network. It's reliable. There are ways to make it fairly fast and efficient. Most importantly, it's out there already. So, in the strictest sense, there's nothing wrong with it.

Only... there is a great deal more possible from a network, and a great deal more possible from the processes that support it. In an age of increased consumer expectation, a network is needed that's smart, capable, and flexible. A transformed network.

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Happy April to all of our readers! This month, we have an excellent variety of news to offer you including mergers, new product launches, and even some good news for loyal wireless customers. There are also a few sad bits of news due to, once again, the sagging economy but we all have to keep in mind that eventually there will come an economic spring time. Enjoy your Newswatch this month and thank you, as always, for reading Pipeline.

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Pipeline:  What is Level3 doing in the realm of transformation?

Hart:  Well, first a little background on Level3: We operate the largest internet backbones, running in North America and Europe, with probably about 20% of the IP traffic coming across our network. That alone is a challenge to operate. On top of that, I joined in early 2005, and I had run the Global OSS Practices for Cap Gemini, and had done a lot of transformation work...

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As most of you know, TM Forum’s Management World 2009 is happening once again in the beautiful city of Nice. This year’s dates, from May 4 -8, are slightly earlier than previous years, and the dates aren’t all that have changed. We at Pipeline wanted to get more of a scoop on the event and find information that isn’t readily available on the show website. We wanted to find out specifically for our readers why the TM Forum feels that traveling all the way to Nice is worth your time and effort.

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The Current Service Provider Dilemma

Next generation services in triple- and quad-play deployments represent an order-of-magnitude increase in back-office complexity, making it critical for communication service providers (CSPs) to incorporate service fulfillment and product lifecycle management across multiple networks and systems. To maximize revenue opportunities, service providers must rapidly introduce new products and optimize product launches to cash cycles.

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Fixed-line networks, which serve more than 1.2 billion subscribers worldwide, were for many years the backbone of voice communication. They were predominantly based on a single technology – time division multiplexing (TDM) - providing a single service - voice. That telecommunication’s landscape, however, is being transformed by advances in technology, the Internet, deregulation, mergers and acquisitions, global roaming, and the demand for multimedia services. Mobile networks now support more than two billion...

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The economic crisis is sparing few industries. Telecommunications companies, like most others, are feeling its effects. Although many organizations and individuals would like to upgrade their current programs or invest in new systems, they are perceived as “nice to have” rather than “must have.” As such, in many cases, telecommunications programs are being put off for now.

Because so many people consider telecommunications a cost, or “overhead,” it takes special insight to invest...

“So if you're tired of the same old story, turn some pages....” - REO Speedwagon, Roll With the Changes

Consider, if you will, the plight of the horse-drawn carriage. Hardly more than a scant hundred years ago, it was the conveyance of choice for anyone heading anywhere that was not easily accessible by rail. Along comes the automobile, and the carriage began a descent that ended with its extinction from the realm of the practical.