FiberLight Automates Network Operations with Blue
Planet
Blue
Planet Inventory and Service Orchestration software improves service delivery and
increases revenue potential
FiberLight,
an industry leader in providing high-performance metro and long-haul fiber
transport services, selected automation software from Blue Planet, a division
of Ciena, to dramatically improve its service delivery process across its
multi-vendor network. FiberLight is deploying Blue
Planet Inventory (BPI) and Blue
Planet Multi-Domain Service Orchestration (MDSO)
to automate the rapid turn-up and delivery of the new, on-demand
services its customers require.
Key Facts:
- FiberLight’s
network includes 14,000 miles of fiber in some of the most rapidly expanding
metro areas in the U.S., including Atlanta, Baltimore, Tampa and Washington
D.C., as well as throughout the state of Texas. FiberLight’s high-bandwidth
services include managed Ethernet and Wave Transport, Cloud Connect, Dedicated
Internet Access, Dark Fiber, and Wireless Backhaul over private and diversely
constructed fiber backbone rings.
- BPI gives FiberLight
a unified, dynamic view of its network and service
resources. This reduces the amount of time spent on manual operations and
allows faster turn-up of services, enabling FiberLight to provide a quote for
new services in a few days, compared to months.
- Combined,
BPI and MDSO provide FiberLight accurate network visibility and automated
software control to its OSS/BSS operations across multiple network layers,
domains, and vendors. This helps to reduce service and order fulfillment
errors, boosting end customer satisfaction.
- FiberLight
is also leveraging Blue Planet Professional Services to seamlessly extend software-defined
networking (SDN) capabilities throughout its operations, enabling faster time
to market.
Executive Quotes:
- “A
crucial step in delivering a superior customer experience is having the ability
to turn up services quickly and easily. Ciena’s Blue Planet gives us an
unprecedented understanding of our network resources, allowing us to optimize
service delivery, fault isolation and resolution, so we can provide the quality
of service that our customers require today and in the future.”
-
Kevin Coyne, Chief
Operating Officer, FiberLight
- "Network
operators across the globe are taking steps to create more adaptive networks
that can respond effortlessly to the ever-changing expectations of their customers.
Blue Planet’s closed loop approach to automation is critical to achieving the
Adaptive NetworkTM vision by seamlessly supporting those mission
critical business process that span network and IT. For operators like
FiberLight, Blue Planet Inventory integrated with our orchestration
capabilities enables faster time to market for new services, delivering more
value to their end customers.”
-
Rick Hamilton,
Senior Vice President, Blue Planet, a division of Cien
Source: FiberLight media announcement