6/19/2014 EXFO Acquires Aito Technologies

Aito Technologies' analytics software will be combined with EXFO's suite of wireless instruments, systems and solutions to provide heightened, end-to-end visibility and analytics of 3G and 4G/LTE networks.

EXFO has announced it acquired the business of Aito Technologies, a leading provider of customer experience analytics for mobile network operators (MNOs), through an asset purchase deal.

Based in Espoo, Finland, Aito Technologies offers out-of-the-box customer experience analytics software that unifies business, network, product and customer data for real-time analysis, discovery, reaction and decision support for a wide range of users and decision-makers within a wireless operator organization.

"Aito Technologies' software suite is already deployed at about 10 wireless operators globally, helping them obtain actionable information to better manage customer experience over their 3G and 4G/LTE networks," said Germain Lamonde, EXFO's Chairman, President and CEO. "We are combining Aito's capabilities with EXFO's suite of instruments, systems and solutions—especially with our powerful wireless PowerHawk Pro analyzers—that will provide MNOs with contextually relevant analytics and valuable insight to improve end-user quality of experience, enhance network performance and drive operational efficiencies."

Tracking and improving customer experience has become a primary focus throughout the mobile industry as the proliferation of smartphones and tablets, coupled with an explosion in streaming video, new services and applications, are fueling an exponential increase in data traffic and network complexity. Against this backdrop, MNOs must consistently provide superior quality of experience (QoE) at a lower cost in order to retain their most profitable customers. Consequently, end-to-end visibility and analytics are becoming mission-critical to assure high-performance service delivery.

Terms of the acquisition were not disclosed.

--Becky Bracken, Managing Editor  


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