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Contributors

Alon Aginsky is the President, CEO & Co-Founder of cVidya Networks, with over 11 years of management and marketing experience in the telecommunications, software development and network management industries.

Prior to cVidya, Mr. Aginsky served as Vice President of Business Development and Business Alliances at C. Mer Industries, where he was responsible for new ventures in Telco Customer Care and Billing and Network Management Solutions. Mr. Aginsky was Vice President of Sales and Marketing at Mer Telemanagement Solutions (NASDAQ: MTSL), where he was responsible for the company’s global marketing and sales efforts. In this capacity, Mr. Aginsky successfully led a public offering of MTS on the NASDAQ. Mr. Aginsky holds a BA in Business Administration from New York Technology University.



Dan Blacharski, Industry Journalist, has been a freelance writer and entrepreneur for over 12 years covering business, technology, and finance. He divides his time between Bangkok and South Bend, Indiana. He can be reached at dan@blacharski.net.



Matthew DelPercio, is an associate analyst at Yankee Group in their Small & Medium Business Strategies Decision Service. Matthew focuses on the buying preferences, requirements, channel support needs, and customer-centric strategies related to small and medium businesses. He has a particular focus on VoIP and IP telephony, from both a hosted and premises-based perspectives. Matt also brings experience with analyzing master data management issues as a part of a broader enterprise application focus. Before joining Yankee Group, he served as an analyst with UBS Financial Services, Inc. There he worked closely under a set of financial advisors conducing equity and fixed-income research as part of portfolio management strategies. He holds a B.S/B.A. degree from Boston University with a concentration in finance.



Suzanne Finch joined Rodopi Software as Director of Marketing Communications in April, 2004, and is responsible for the company's corporate communications, PR, branding strategy and marketing strategy. Finch brings 15 years of high-tech marketing experience to Rodopi, having previously worked in the network and wireless hardware industries. Finch earned a B.A. in journalism/advertising from Iowa State University.



Barbara Lancaster is founder and President of LTC International Inc., she brings in-depth experience of the telecommunications industry from a number of perspectives. Prior to founding LTC International, Barbara worked in telecommunications for more than twenty-five years, during which period she held a wide range of positions in telecommunications customer service and billing management. She is an acknowledged authority in this field, specializing in user requirements analysis, systems design, data analysis, sales prospecting and methods development. As a management consultant, she has worked with a wide range of clients in North America and overseas to create and implement customer care and billing solutions, organization strategies, and market position strategies. Barbara has a well-established reputation as an effective and powerful communicator, as a trainer, and as a professional speaker. Barbara is a regular presenter at industry conferences and seminars.



Patricia O’Hara, is responsible for marketing communications at NetCracker Technology. She has extensive experience in the telecommunications arena from both equipment and software companies that delivered solutions to service providers and large corporate enterprises. Most recently from Quantum Bridge Communications, a pioneer in the fiber access marketplace, where she helped established the company as an industry leader. Pat also has been associated with Xircom and Brooktrout Technology, she has a BS in Marketing from Boston College.



Neil Philpott is the Director of Solutions Strategy at Amdocs. Neil's team is responsible for: understanding the impact of emerging trends and business drivers on Service Provider's business support systems today; defining the resulting market requirements; positioning Amdocs' offers to the market to address these requirements.

Neil has more than 20 years management and consulting experience. He has worked extensively in the communications industry for fixed network and mobile operators in many parts of the world. His expertise covers business development, management, marketing, information systems strategy, change management and all stages of the software systems lifecycle. Neil was President of the Global Billing Association from 2002 to 2004 and remains a member of the GBA Executive Council.



Dr. Mohammad S. Shakouri is WiMAX Forum Board Member and VP of Marketing and assistant vice president of business development for Alvarion. He has 20 years of experience in wireless system, microwave and fiber optic networks. Previously, during three years at Lucent, Shakouri was responsible for managing, building, and developing network solutions for European and South American broadband wireless markets. Shakouri also spent 14 years in technical and management positions with Hewlett Packard developing microwave and fiber optic communication components and systems. He co-founded the wireless systems division, where he was responsible for the engineering team developing low-cost residential digital wireless systems for U.S. and Asian markets. Shakouri earned his doctorate in electrical engineering from Stanford University on Subpicosecond GaAs Wafer Probe Systems. In addition to his position with the WiMAX Forum, Shakouri is on the board of directors for the Wireless Communications Association and is an IEEE MTT-SVC chairman.



Scott Sobers is Director, Solutions Marketing, Service Provider Industry at Micromuse,
where he is responsible for developing the go-to-market strategies, rollout of new products and solutions, and identifying emerging growth markets worldwide for Micromuse's global software business. He holds a BA in Economics from the University of Maryland and a MBA from Georgetown University.



Chris Thatcher, CISSP, is national practice director, enterprise security, for Dimension Data North America.



Daniela Bendor, Head of Marketing & Business Development, North America - Ms. Bendor brings more than 10 years of international experience in business development, marketing & sales, corporate finance and strategic & financial planning with technology companies. Ms. Bendor has extensive experience in establishing joint ventures, strategic alliances and licensing agreements in the USA, Europe, and Japan. Previously she served in managerial positions at Becton Dickinson, served as VP Marketing & Operations at Tzunami Inc. and was Head of the Corporate Finance and Strategic Planning Department at Arthur Andersen. Daniela holds an M.B.A., with high distinction from the Hebrew University, Israel.



Mark Nicholson, Chief Technology Officer and Senior Vice President of Product Development for Syndesis - Mark Nicholson is responsible for the company's long-term technology strategy and for driving the definition, direction and development of the Syndesis software suite, which provides an immediate return on investment for the world's most important telecommunications companies. Prior to joining Syndesis in November of 2000, Mark served as CTO of the Nortel eBusiness Solutions, where he was responsible for the provisioning suite of products, their integration into the Nortel Service Management portfolio, and targeting the solutions to the service provider marketplace. Before that, Mark was with Architel Solutions, where he served in a variety of senior roles within Product Management, Software Engineering and Professional Services. Mark's background also includes stints at AT&T Wireless, Rogers AT&T, Primark Financial (Extel) and Mills & Boon. As well, he worked as an independent consultant for The Gallup Organization and other companies. Mark holds a B.Sc (Honours) in Computer Science from the University of Greenwich, England.



Paul Capozzoli is currently a product manager within Agilent’s Assurance Solutions Division (ASD) and has more than 23 years of experience in data and telecommunications testing and network monitoring. Paul has responsibility for product planning and management of the next-generation monitoring and management solutions. His primary focus is the monitoring and management of IP telephony networks. Over the past 3 years Paul has been instrumental in defining Agilent’s next generation network monitoring solutions. These new systems provide service assurance performance and proactive troubleshooting within converged PSTN and VoIP networks. His previous experience includes sales and business development and product management for Agilent’s portable data communications test equipment. Paul has a Bachelor of Science degree from the University of Wisconsin.



Michael Couture is the Vice President of Solutions Marketing for Amdocs. Mr. Couture leads a global team of telecom and financial services professionals focused on bringing comprehensive packaged solutions to market based on Amdocs’ products, services and deep business knowledge as well as those of Amdocs’ partners. Previously, Mr. Couture served as Vice President, Global Marketing Communications, Vice President, Product Marketing and Director of Product Marketing in the areas of Mobile, CRM and Prepaid. Mr. Couture was formerly with the Solect division of Amdocs where he held the positions of Product Manager, Billing and Rating and Product Manager, Emerging Markets. Mr. Couture holds a BA in Economics summa cum laude, as well as an MBA from McMaster University in Hamilton, Canada.



Michal Winkler is the senior director of product marketing as Actelis Networks and has more than 15 years of Product Marketing and Management experience. Prior to joining Actelis Networks, Inc. in 2001, Mrs. Winkler was the CTO of startup Be Connected where she lead the company’s strategic planning, intellectual properties and played a key role in transforming the technology into a leading commercial product. Earlier Mrs. Winkler worked for Telrad Telecommunications as product manager for the Access Division. Prior to that she was the system engineer of the Broadband Systems Department for Telrad where she led the OEM broadband access and transport product development for Nortel Networks. Mrs. Winkler also spent five years specifying products and guiding the development of various communication projects for the Israeli Army. Mrs. Winkler holds a B.Sc. in Electrical Engineering from Technion and a MBA from Recanati Graduate School of Business Administration, Tel-Aviv University.



Tom Mangan is the senior vice president in charge of customer management professional and consulting services at Convergys Corporation. Whether supporting companies with in-house customer care operations, or those that choose to outsource, Convergys’ real-world expertise and experience solving complex customer management problems helps companies enhance the customer experience, reduce customer interaction costs, and apply business analytics to improve operations throughout the business to grow profits and customer satisfaction. Convergys is outthinking and outdoing™ on behalf of its clients every day.



Jerome Dubois is the Vice President of Communications, Media, and Energy for Yantra, a Sterling Commerce company. Mr. Dubois has ten years of software experience - leading over 25 implementations and sales wins in Telecommunications, Retail, and the Defense industries. He has an MBA from Northeastern University and a BSME from the University of New Hampshire.



Stuart Cochran is the Vice President, Activation and Mediation, at Evolving Systems. Prior to Evolving Systems, he was the Director of Product Management, Development and Marketing for Tertio Telecoms, having held a number of technical, pre-sales and product management positions in the company since 1994. Stuart has an MSc degree in Computing and Computer Modelling of Optoelectronic Devices and Systems and a BSc (Honours) degree in Theoretical Physics.



 

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