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approach as to what happens in the space and in the Forum between now and Management World-Orlando 2009.
Highlights from the Expo
At this event, we were fortunate enough to meet with over 50 of the most innovative vendors in the OSS/BSS space. While we didn't have time and room for mention of every single one of those meetings, here are the highlights:
ConceptWave: ConceptWave presented several case studies at the event. ConceptWave's Rick Kapani and Enoch Glover of Time Warner Cable presented a study entitled "Seizing Digital Voice Market Opportunity with Integrated Order Management" in a Cable Focus session. In the study, Glover underscored how automation was able to eliminate tedious "swivel chair" processes within TWC. In addition, Andre Gascon of Videotron and Dahl Morrison of ConceptWave presented a study entitled: "Leveraging an Enterprise Product Catalog Strategy to Consolidate and Simplify the Quoting/Ordering of Residential Quad-Play Services."
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While we didn't have time and room for mention of every single one of those meetings (with vendors), here are the highlights:
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Convergys, and that the transition has been smooth. The acquisition was, and remains, an example of how the perceived importance of PLM is continuing to grow.
Subex: We were able to meet with Subex COO Sudeesh Yezhuvath, CTO Mark Nicholson, and President-Americas Greg LeNeveu to chat about the challenges and opportunities facing the CSP community in shaky financial times. Subex is all about revenue assurance, which generally receives more attention from the CSP set in the face of an economic downturn, as plugging revenue leaks becomes more mission-critical than ever. In its work with the Content Encounter and in its freestanding booth, Subex was attempting to spread the gospel of focusing on keeping the customer (as opposed to getting the customer), and reducing costs through enhanced visibility and razor analytics.
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Openet: The folks from Openet conveyed to us that, overall, they were very pleased with the activity and attention they had gotten at the event. They had releases on the use of their convergent mediation product by Videotron for its cable network, as well as slightly older releases on a partnership with IBM and the newest version of its Fusionworks framework. Openet continues to be forward-looking and optimistic, even in unsure times.
Convergys: We met with Yogen Patel, formerly of Ceon, who is now, as a result of Convergys's acquisition of the PLM solutions vendor, a part of a much larger company. Patel reported that the former Ceon PLM team is functioning as a business unit within
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Intec: Intec released two major customer wins at the event. It was announced that Nextel Mexico was making use of the Intec Interconnect billing and settlements solution. In addition, it was announced that leading Russian mobile provider Vimpelcom has successfully integrated Interconnect version 7.1. The firm's position in the billing space is clearly continuing to grow.
HP: HP continued to tout its wide array of OSS/BSS offerings in Orlando, with a special focus on its RealTime Charging solution. In addition, HP reps spoke about their relationship with ConceptWave, which helps to fill one of the few gaps in their fairly widespread array of OSS/BSS offerings.
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