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In May, we were able to attend the TeleManagement Forum's TeleManagement World (TMW) show in Nice. In November, we were able to visit the TMW-Americas show to see what's changed since we last heard from the TMF and its constituent companies.
The TMW-Americas show rolled into Dallas a month early this year. That's a welcome change, as a trade show in December is just begging to interfere with end-of-year plans. The event offered three days of solid ...
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Some very intriguing things are brewing in the telecom world this month. It has become apparent that Google is beginning to slip its hands into the wireless market, stirring things up for seasoned carriers. Some well-known companies are also looking into making the world a little greener, while others are focused on giving some hope to the fate of the landline. Here is your NewsWatch for December.
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Perhaps the first person brave enough (or crazy enough) to voice the implications of the power of edge based services within the Internet, and what it might mean to Service Providers, was David Isenberg. He wrote The Rise of the Stupid Network in the summer of 1997 (10 years ago) and soon thereafter departed AT&T. This article was controversial and still is – in fact Isenberg has become something of the “Alan Ginsberg” of the Internet. The implications were very clear: the trends David identified would kill service provider business models and maybe the companies if service providers could not respond.
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Everyone I talked to at VON in Boston agreed that VON was somewhat quieter than usual. Some blamed Halloween: anyone with children, grandchildren or other tiny relatives would feel obliged to stay at home and celebrate with family. This was news to me: a pumpkin in Boston looks pretty much like a pumpkin at home. Not that there were many pumpkins on the floor of the VON expo. The crowd was somewhat thin on the ground too, compared to previous VONs.
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IP-based voice services are seeing increasing success in residential markets and in the Web 2.0 world. Residential users love the lower prices, and individual business users like to take advantage of ubiquitous services like Skype that offer features beyond the typical voice offering, but neither of these market segments drives the sort of stringent requirements that a true commercial VoIP offering will demand. Whether serving large, national enterprises or small- to medium-sized regional businesses, carriers must address...
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• Closing the Loop between Assurance and Fulfillment
By Dale Thomas |
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In today's highly competitive, complex and converging market, service providers are focusing on improving the customer experience, reducing costs, accelerating time-to-market of services and assuring smooth introduction from day one. However, one of the main barriers to achieving these goals is the disconnect that exists today between service fulfillment and service assurance. Service providers can overcome this obstacle by transforming their fulfillment and assurance processes and enabling the end-to-end management of the entire service lifecycle on a single platform.
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The latest news: Facebook.com is worth more than BEA Inc, Qwest Communication, and many other infrastructure technology companies! Contradicting what annual revenue sheets may suggest, this news means that a business grown on attracting millions of subscribers around the ordinary act of socialization is perceived as more valuable than one producing the technology enabling such successes. We are compelled to compare the offerings of these organizations ...
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“Never look down to test the ground before taking your next step; only he who keeps his eye fixed on the far horizon will find the right road.” - Dag Hammarskjöld (Swedish Diplomat and 2nd Secretary-General of the UN)
Assuming that one is given to arguing with Nobel Laureates, one could argue with the esteemed Hammarskjold on whether entirely ignoring your next step is wise. The notion that the key to success can be found on the horizon, however, is a sound one.
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