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This Issue

	Publication Credits
	Article Index
	Profiles in Automation
	OSS Newswatch
	Autonomic Networks - Autonomic Communication
	SunRocket: Death of a VoIP Provider
	What Would You Want to Know About Your Customer Self-Service Applications?
	Beyond OSS: Unlock New Profits with Lifetime Value Optimization
	Automating Operations: Merely Reducing OPEX or Beyond?
	Letter from the Editor
	Sponsors Page

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