article page
| 1 | 2 | 3 | 4 | 5 |HP was introducing three software solutions to help communications service providers manage the customer experience to create greater loyalty, especially among high-value customers. As part of the HP Next-Generation Operations Support Systems (HP NGOSS) portfolio, the service assurance solutions enhance the quality of the customer experience by ensuring that all paid-for services are actually received. (The three solutions in question are HP Service Quality Management, HP TeMIP Service Console and HP Unified Correlation Analyzer.) HP drew particular attention to its interaction with Bulgarian CSP M-Tel, which has already demonstrated specific success with the solutions portfolio.
Vertica: Data warehouser Vertica was the belle of several balls at Management World, as
|
|
Dozens of companies with interesting stuff on the horizon. |
|
cVidya, a player in the revenue assurance space, was among the most bullish of the companies we spoke to. As they focus on plugging revenue leakage, their value prop is more resonant than ever in a soft economy, and they touted deals with MTN (as well as many other CSPs they wouldn't name on-record) as proof.
Tribold: EPM leader Tribold became the first company with a software app (TRIBOLD 3) to be awarded a TM Forum certification mark for the Forum's SID. This is an interesting development for the Forum, which has sometimes shied away from being viewed as a standards organization. Perhaps we'll be seeing more of these certifications in the near future.
|
|
|
|
both Sigma Systems and Subex announced partnerships with the firm. The move is an interesting one, because it draws attention to the sheer volume of data that must be handled within a particular system in order for proper and efficient management to take place. Subex announced a similar deal at the show with Dataupia.
Openet announced an OEM deal with Cisco, and announced that the joint venture has signed its first contract with a leading Tier 1, U.S. wireline and wireless service provider. The provider will deploy the Cisco-branded Openet FusionWorks product along with Cisco’s Mobility Solutions. The companies state that “the combined deployment of Openet’s policy solution and Cisco’s deep packet inspection products will enable the operator to automate control over its wireless and wireline networks and maximize revenues from applications and services.” This represents a move forward for the undeniably solid Openet solutions set.
|
|
Progress Software announced that 3 Italia, the leading 3G provider in Italy, has chosen the Progress Apama Complex Event Processing (CEP) platform to provide real-time visibility and operational responsiveness into its service and billing process. The solution allows 3 Italia to proactively monitor business events in its convergent billing and network systems in real-time, enabling them to have a holistic, customer-centric view of how their services are operating. According to Progess, problems, therefore, are anticipated and corrected before services and customer satisfaction are impacted, minimizing revenue loss.
CA was at the event showcasing multiple solutions designed to help CSPs achieve greater efficiency and lower costs. Calling its approach the “Lean Operator vision,” CA demonstrated its solutions for cloud computing, customer self-service, IMS, IPTV, managed services and more.
article page
| 1 | 2 | 3 | 4 | 5 | |
|
