By Alana Grelyak
Hello and welcome to your June NewsWatch. This month, we’re taking a look at HP’s further push into the OSS marketplace. There’s some news on customer wins and major releases and since it’s almost summer here in North America, it seemed appropriate to daydream a bit about what it would be like if big companies helped out smaller companies. Maybe they’d share innovations or pass off ideas that they didn’t want to the little guys that could really use the help. Actually, that’s not a daydream at all. It’s something that Nokia is really doing within the Finnish ICT sector and you can read about it below. We hope that you enjoy all the colors of summer and that Pipeline can help make the longest day of the year go just a little faster for you. Here’s your news (with a slightly new look) for June, 2009.
HP has pushed itself further into the OSS arena with the introduction of three new software solutions that were announced recently at Management World 2009 in Nice. According to the official release, these solutions are aimed at protecting the customer experience before it is disrupted, particularly in the case of high-value customers. Said services, “HP Service Quality Management,” “HP TeMIP Service Console,” and “HP Unified Correlation Analyzer,” address specific processes in the customer experience
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The unused ideas will be given to selected Finnish ICT companies for “further development and exploitation.” |
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solutions regarding customer experience. Secondly, the constant financial bleeding of various key players as well as smaller OSS companies, possibly leading to their eventual demises, will leave gaps in the marketplace that larger companies like HP are using their more considerable resources to step in and fill.
In an interesting spin on brotherly love, Nokia Siemens has partnered with Technopolis and
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management life cycle in the likely hopes of reducing any customer losses in today’s extremely competitive environment. An occurrence like this points to two things going on in today’s telecom world, the first being the absolute necessity of customer retention. With the economy in its present state, customers are looking to get the absolute max out of every penny spent. Bumps and glitches in service are likely to send customers running to a new service provider at the drop of a hat and service providers, at present, simply cannot afford the cost of customer losses, hence, HP’s release of not one, not two, but three
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Tekes, the Finnish Funding Agency for Technology and Innovation, to start recycling unused ideas that Nokia shelved in the past. The unused ideas will be given to selected Finnish ICT companies for “further development and exploitation,” with said companies being matched to the idea that they can best develop into a functioning product or service. The project is operating under the moniker of Nokia Technopolis Innovation Mill. It will take place over the next three years and is being run in the hopes of generating new, internationally competitive businesses in the
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