By
Alana
Grelyak
This month, the telecommunications world
has made it through plenty of new product
launches, lawsuits, mergers, and new
leaders. Here are some of the ones we
thought you should know about in your
June OSS Newswatch column. For the latest
in news from TMW-Nice, check out our
Nice feature story.
Vonage is in the news again this month
for several reasons. First of all, their
request for a patent retrial in a suit
brought against Vonage by Verizon has
been denied by the courts. Not surprisingly,
Vonage’s business is falling behind
because of all the tribulations brought
on by the suit. All the while, cable
companies like Comcast are building their
subscriber bases in the VoIP market,
causing Vonage to lose some major ground.
However, Vonage has recently unveiled
a new service that turns its customer’s
voice mails into text messages that can
be read on mobile devices and computer
screens, which could be popular with
customers who are often in situations
that don’t allow them to access
their voicemail.
Verizon Wireless is engaged in yet another
lawsuit, this time against “Autodialer” telemarketers.
Verizon filed the suit against unnamed
telemarketers in New Jersey who were
using an “autodialer” to
make calls from specific numbers. Verizon
claims that over 1 million of these illegal
calls were made to its customers in the
month of March.
Sprint is also involved in a law suit
in a federal court in Iowa in a claim
against fourteen dial-in service providers
and in-state phone companies who are
allegedly making deals illegally that
would increase call volumes along with
payments they are collecting from other
carriers.
A study by a provider of client development
has shown that customers who purchase
bundled services are 40% less likely
to seek out a new service provider. On
the same token, the European Commission
says that 20% of households in Europe
purchase bundled packages, and 24% of
households in the U.K. do the same.
Comcast has recently announced an internet
connection that can deliver data 25 times
faster, at 150 –mbps, than all
of the currently existing cable modems.
The new technology is known as “channel
bonding,” and it won’t be
widely available for several years. However,
analysts predict that services like it
will completely transform the Internet
in the future. Comcast is now also offering
a free add-on service to their high-speed
internet and digital phone subscribers.
The service would allow subscribers to
access email and voice messages over
the web. The service would also include
an interactive address book and instant
messaging.