Info Directions, Inc. provides operations support and billing software for the convergent communications market. Offering flexible and feature-rich billing, customer care and point of sale applications, Info Directions software solutions support a range of diverse business models, helping these entrepreneurial carriers create a comprehensive back office system that eliminates the complexity of selling, activating, managing, billing and caring for their customers. The company's award-winning CostGuard^® and integrated LexysPOS^TM applications help communications providers engaged in mobile, MVNO, local, long distance, data and VoIP sales monetize service offerings and streamline operations.

Committed to excellence and innovation, Info Directions supports its telecommunications software solutions with a full complement of services designed to exceed the expectations of a diverse client base. Focused on the future, Info Directions has a range of telecommunications software solutions and support services available to assist communications providers as they create new products and explore new opportunities for growth. Veteran specialists in billing, product education, customer care, and training, Info Directions has the expertise carriers need to remain swift and agile in the competitive world of telecom.

Hosting and Billing - Info Direction's hosting solution is a flexible and cost-effective alternative to an installed software system. A web-client interface allows service providers to use a standard Web browser to seamlessly access and manage operations via the Internet - eliminating the need for costly technology infrastructure and providing unparalleled control of data in a live, query-enabled database.

Professional Services - Info Directions' professional services representatives provide tailored advice that helps clients refine their business model, processes and practices. Info Directions' professional services representatives work in concert with integrators and other third-party vendors to optimize the operation of our clients' CostGuard product suite.

Customer Support - The U.S.-based Info Directions support team provides in-depth product and industry knowledge to help service providers maximize their software investment. Employing leading edge research tools and web-enabled remote diagnostics, customer care specialists conduct problem resolution activities, answer questions and provide guidance.

Product Education - The Info Directions product education team uses instructional technology best practices and innovative presentation techniques to guide product users as they master the CostGuard solution. Info Directions trainers ensure user comprehension by employing both collaborative discussion methods and practical hands-on learning.

With an industry-leading billing, OSS, Customer Care and POS software solutions and a full complement of supporting services Info Directions leaves only one question: